Server - NCR Ventures Lakewood Ranch LlC

Overview:
As a server, you’ll wow our guests with outstanding service and hospitality. Whether guests are celebrating a special occasion or just spending time with family and friends, our servers go the extra mile to make it memorable. You’ll help with menu selections, quickly refill beverages and ensure food arrives on time, always delivering warm and friendly interactions. Our busy restaurants mean consistent hours, flexible schedules and the opportunity to make a great income, as well as lifelong guests.

What we’re looking for:

• Excellent communication, hospitality, interpersonal and math skills
• Skilled at reading the table and can anticipate your guests’ needs
• Impeccable uniform at all times
• Team player: you’re always willing to give and ask for help
• Cleaning and maintaining all checklists and standards of facility
• Able to lift up to 50 lbs., and continuously bend, reach and twist; you’re constantly on the move!
• At least 2-years’ experience as a server in a full-service restaurant
• Must be at least 18years old
• 3-4 shifts minimum per week

What we offer:

• Flexible scheduling
• Hospitality training
• Health benefits including medical, dental and vision (after 30hours/week average)
• Discounted shift meals
• 50% discount for your party up to 4 when dining in as a guest excluding alcohol and gratuity
• Career growth opportunities

Activities & Responsibilities

Primary

• Promote, work, and act in a manner consistent with the mission of Bar Italia
• Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
• Monitor and observe guests dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
• Take food or beverages orders from guests.
• Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
• Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy.
• Serve food or beverages to guests and prepare or serve specialty dishes at tables as required.
• Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine.
• Describe and recommend wines to guests.
• Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Bring wine selections to tables with appropriate glasses and pour the wines for guests.
• Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
• Prepare checks that itemize and total meal costs and sales taxes.
• Collect payments from guests.
• Clean tables or counters after guests have finished dining.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Attend all scheduled employee meetings and offers suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
• Servers responsibility to cover shifts when unable to attend your shift last minute

Tools & Technology:

• Cash registers, Point-of-sale terminals, POS software, and workstations
• Credit card processing machines
• Personal computers, tablets, smart phones and/or handheld devices
• Software - Office suite, web-based applications, etc.
• Commercial use cutlery