Server Hardware Technician - ServerMonkey

Job Description:

As an Assembly Technician, you will play a critical role in configuring and assembling refurbished Dell and HPE servers to meet our diverse range of customers' specifications. This position requires a keen eye for detail, a strong understanding of server hardware, and the ability to provide ongoing technical support.

Key Responsibilities:

• Configure and Assemble Servers: Carefully assemble servers according to specific customer requirements. This includes hardware installation, software configuration, and system testing
• Quality Assurance: Conduct thorough inspections and tests to ensure all servers meet our high-quality standards before dispatch
• Technical Support: Provide ongoing technical support to customers, assisting with installation, troubleshooting, and maintenance of servers
• Product Customization: Work closely with sales team to understand their solutions and customize products to their specific needs
• Inventory Management: Keep track of server components and hardware inventory, ensuring availability and readiness for assembly
• Documentation: Maintain detailed records of assembly processes, customer specifications, and technical configurations
• Collaboration: Work collaboratively with the sales and engineering teams to enhance product offerings and customer satisfaction
• Continual Learning: Stay updated with the latest technologies and advancements in server hardware and software

Required Experience and Skills:

• Education: High School Diploma or equivalent; technical or vocational training preferred
• Experience: 1-2 years of experience in server/pc assembly or a related field
• Technical Skills: Proficient in assembling and configuring Dell and HPE servers
• Problem-Solving: Strong analytical and problem-solving skills
• Attention to Detail: Exceptional attention to detail and quality
• Communication: Excellent verbal and written communication skills

Preferred Certifications:

• CompTIA A+ Certification: demonstrates basic IT literacy, especially in hardware and troubleshooting
• CompTIA Server+ Certification: shows proficiency in server hardware and software technologies
• Other Relevant Certifications: any additional certifications related to network or server technologies are a plus

ServerMonkey is an equal opportunity employer