Server (FT) at Senior Living Communities

At Wildewood Downs we are proud to be recognized as a Great Place to Work®, and we believe that our success begins with one simple principle: People First. We are a luxury senior living company that is driven by compassion, respect, and the dedication to making every interaction meaningful. Our culture fosters growth, teamwork, and a genuine commitment to enriching the lives of our residents and our team members. If you are passionate about providing exceptional care in an environment where you’re valued and supported, we invite you to be part of a company that truly puts people at the heart of everything we do. Come join us and be a part of something extraordinary! Now accepting applications for a FT Server position.
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POSITION SUMMARY: Server provides food and beverage service tableside to residents, resident families and guests.  This position maintains the cleanliness of the dining room, service stations, beverage machines, and all other work areas.

ESSENTIAL FUNCTIONS:

• Serves meals and busses tables with a warm, friendly, courteous, respectful and engaging demeanor. 
• Helps Team Members and participates in setting up and breaking down dining room tables and wait stations prior to and following meals, ensuring that the dining room is prepared for the next meal.
• Participates in the training of new Team Members.
• Assists with dining service for special functions, private dining events, and special guests.
• Clears tables, replaces linens, sets tables, and ensures that the dining room is clean and attractive.
• Cleans equipment, furniture, appliances, floors, drains, storage area, refrigerator, freezer and sinks according to schedule.
• Keeps the environment safe, clean, and free of clutter.
• Stores and retrieves residents’ assistive devices during mealtimes, ensuring that safety is never compromised.
• Participates in and attends all required in-service training and education programs as scheduled.
• Other duties as assigned.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

• Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average.
• Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data.
• Initiative – Is self-motivated and personally competitive.  Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity.  Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis.
• Flexibility – The ability to quickly adapt to changing conditions.  The ability to navigate obstacles with ease and professionalism.
• Interpersonal Skills – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things
• Teamwork – Balances team and individual responsibilities; encourages others and asks for help when needed.  Exhibits patience and compassion.
• Professionalism – Ensures product is delivered on time and is of the highest quality.  Assumes responsibility for mistakes.  Presents themselves in a manner which enhances the brand image.  Understands that no information is truly private and conducts online or social networking activities accordingly.
• Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works ethically with integrity; upholds the Company’s Guiding Principles:
  • People First, Always
  • We Exist to Serve our Members
  • We Have a Responsibility to be Full

Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The Team Member is often required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, taste and/or smell.
• An individual in this position will be required to lift or carry weight up to 50 lbs.
• Must be free of diseases that can be transmitted in the performance of job responsibilities during the stage of communicability unless the Team Member can be given duties that minimize the likelihood of transmission.
• The Team Member may be exposed to minimal to moderate noise and exposure to blood and/or body fluids.  Also may experience traumatic situations including psychiatric and deceased residents. 

TRAVEL: No travel is expected although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• 1-2 years’ experience in a similar position desired.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to read, write, speak and understand English fluently.
• Ability to meet or exceed the company’s attendance and punctuality standards.
• Ability to use miscellaneous software and office equipment.
• Ability to understand and follow directions as given.
• Ability to work with minimal supervision.