Server Attendant (Busser) | Gallery Bar Hollywood - NeueHouse

NeueHouse

NeueHouse is the private workspace and cultural home for creators, innovators, and thought leaders. With iconic buildings, timeless design, thought-provoking cultural experiences, and elevated hospitality, NeueHouse has reimagined the ideal environment for creative potential and progress.

Our Properties

NeueHouse currently operates across four different, but equally iconic properties in New York City and Los Angeles:

• Our Madison Square (MSQ) House is situated in New York’s iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s – and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held.
• Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA’s most celebrated buildings and occupies the original CBS Studio (the world’s first structure built intentionally for broadcast). Here genre- defining artists from Orson Wells and Lucille Ball to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy.
• Our Venice Beach House (VB) was once the creative home to some of the most influential creative luminaries in art and entertainment including Hal Ashby, Oliver Stone, and David Hockney, NeueHouse Venice Beach is a new work, social, and cultural hub for the Venice creative community.
  

The Role

Our Gallery Bar Server Attendant provides operational support to ensure that service excellence is delivered to all Members and Guests. The Server Attendant supports the Floor team in the running of sections, clearing and re-setting of tables, keeping service stations fully stocked, whilst always adhering to the Sequence of Service set by the Gallery Bar leadership team. Server Attendant's may also act as runners in ensuring food is safely brought from the kitchen to the table as needed. Gallery Bar Server Attendants are an advocate and ambassador of service excellence, that understands the critical role that exceeding and maintaining service expectations plays in the success of Gallery Bar operations.

Requirements

• 2 + years acting as a Server Attendant (Busser) or similar role in luxury hospitality, food + beverage environments.
• Impeccable customer service by responding promptly to member/guest needs, always soliciting feedback to the F&B leaderships team to improve the delivery of service.
• Aid in pouring guests water and the clearing tables in accordance with Gallery Bar standards.
• Take direction from the Restaurant Manager, Supervisor or Server, issuing appropriate items for the table, running food to sections, keeping server station's clean and clear at all times.
• Consistently following the Gallery Bar sequence of service utilizing all proper procedures standardized by the Food & Beverage leadership team.
• React promptly and deal with any spillages or breakages – always communicating any service issues to the section Server, Supervisor or Restaurant Manager.
• Carry out all pre and post service procedures efficiently, making sure everything is put away and cleaned, sending relevant equipment to the kitchen porters, polish cutlery and restock stations, clearing and restock of linen bins.
• Ability to work the glass wash machine, cleaning and polishing glasses and res-stocking the stations to appropriate par levels.
• Knowledge of all food menu items, to be able to identify ingredients and respond clearly all to guest queries.
• Knowledge about different types of cutlery and glasses, as well as their uses.
• Decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans.
• Motivated and committed, approaching all tasks with enthusiasm, and seizing opportunities to learn new skills or knowledge to improve your performance.
• Flexible, responding quickly and positively to changing environments.
• Ability to remain calm and professional in a fast-paced work environment.
• Must be able to lift/move up to 10lbs, frequently lift/move up to 25lbs and occasionally lift/move up to 50lbs. Ability to walk up and down stairs frequently.
  

The anticipated hourly rate for this position is $18.00 an hour. NeueHouse is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may be available.

Diversity & Representation: NeueHouse is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Benefits

• Salary Rate: $18.00 an hour
• Retirement Plan (401k, IRA)
• Training & Development
• Wellness Resources