Server Assistant - Avocet Hospitality Group
The Vendue- Charleston, SC 29401
About the Job
Charleston’s first-ever hotel dedicated to the arts, The Vendue, inspires guests and team members alike with an ever-changing canvas of art for all the senses. Providing the ultimate guest experiences through a culture that values our team members is our number one priority. Time and again we excel in this pursuit as evidenced by our many accolades and awards in the industry. Start a new career journey with creativity, fun, and passion at The Vendue!
**Job Summary:**
We are looking for high energy team-members to complete our high energy work family as our server assistants. You will work closely with the servers to ensure a smooth and memorable dining experience for our guests. Primary responsibilities include assisting with table setup, delivering food and beverages, clearing tables, and providing exceptional customer service.
If you have a good work ethic, a positive attitude, drive, and a willingness to take initiative, this is the job for you!
**Primary Duties & Responsibilities**
- Assist with table setup by ensuring clean and properly arranged utensils, napkins, and tablecloths.
- Greet all guests at their table immediately and obtain their choice of bottled or tap water.
- Serve food and beverages to guests promptly.
- Assist servers with refilling beverages and water, resetting & bussing tables.
- Check on tables periodically to ensure guest satisfaction.
- Perform sidework for opening, during shift, and closing as appropriate.
- Update Host on the status of tables throughout the shift.
- Assist the waitstaff with any additional tasks as required.
Note that this is not an inclusive list and team members are at times asked to assist with other tasks to best serve the business. Other tasks may be assigned by the Revival General Manager or other managers.
**Job Requirements**
Education & Experience:
- High school diploma or equivalent.
- Previous experience in and knowledge of restaurant operations and industry standards is a plus.
Skills & Abilities:
- Commitment to guest satisfaction and service excellence.
- Ability to remain calm and professional in a fast-paced environment. Ability to prioritize and manage multiple tasks efficiently.
- Attention to detail and a proactive approach to problem-solving. Accuracy and speed in executing assigned tasks.
- Excellent interpersonal and communication skills. Ability to work well within a team and collaborate effectively.
- Ability to read, speak, and understand English to follow directions, and procedures, and communicate with the team and guests.
- Ability to learn and perform all essential job functions accurately and safely with minimal supervision.
**Working Conditions**
Equipment to Be Used:
- POS Machine
- Coffee Machine
- Serving Trays
Physical & Mental Requirements:
- Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires
- Ability to stand and walk for long periods of time.
- Frequently required to use hands and arms to reach and handle. Frequently required to climb, balance, stoop, kneel, and crouch.
- Requires manual dexterity sufficient to handle equipment and utensils.
- Must be able to push, pull, lift, and carry up to 30 pounds.
- Ability to adapt to an ever-changing and sometimes stressful work environment.
Work Environment:
- Revival is an indoor sixty-two-seat dinner-only restaurant and small venue event space. Will occasionally work in other areas of the property including other restaurant/banquet outlets, storage areas, kitchens, and guest areas.
- The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, etc.
The working conditions described are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
**What we have to offer**
Location:
- Located at 19 Vendue Range, Charleston, SC 29401, The Vendue is in the heart of Charleston’s French Quarter and Art District.
- Steps away from Waterfront Park, Charleston City Market, and Rainbow Row, along with other historic attractions, shopping, and dining.
Hourly Pay:
- $12.00 per hour full- and part-time. Overtime will be paid at time and a half for any hours over 40 in a week.
- Plus Generous Tips
Benefits:
- A culture that values curiosity, boldness, intentionality, and delight!
- Opportunities for internal growth and development
- Paid Time Off & Paid Holidays
- Earned wage access through PayActiv - access your earned wages before payday!
- Affordable medical, dental, and vision insurance plans
- Company provided life insurance
- Short & Long Term Disability and Accident and Critical Illness Insurance
- Traditional 401(k) and Roth 401(k) with employer matching of up to 3.5%
- Referral program & Employee Assistance Program & Tuition Reimbursement Program
- Discounts at all Avocet-owned hotels and restaurants
**Who we are**
Modern cuisine with Southern flair… Tastefully creative... Revival tastefully merges traditional local heirloom ingredients with modern concepts and delicious execution. A true fusion of old school and new school. Working with local farmers to “revive” seasonal, indigenous ingredients has injected a unique spin on our menu and is a nod to our fair city.
The Vendue is not traditional in its aesthetic, vibe or the way we serve our guests. Neither is this position. We’re here to shake things up to bring our guest experience to the next level–with some flair, and a touch of showmanship. You'll have everything you need to shine - great location? Check. An epic rooftop bar? Best in the city! 200+ piece curated art collection? Yup, but we don't want to brag. We could go on. But we are missing one thing - YOU. What level of creativity, fun, beauty, and inspiration can you bring to the team? Can you match our moxie? We'd love to find out. To learn more, visit thevendue.com.
EOE/DFWP