Server - Aloha Mixed Plate - Up to $1000 Signing Bonus - Na Hoaloha Ekolu
Lahaina, HI
About the Job
The ideal candidate for this position:
- -Has 2 years experience working in customer service and/or the food service industry
- -Can work a flexible schedule including weekends and holidays
- -Has a reputation for giving great service to guests and coworkers
- -Is enthusiastic about sharing our Aloha Spirit with our guests
- -Can maintain a pleasant smile and demeanor throughout the shift
- -Has a proven sales record
- -Can handle multiple tasks at one time
- -Is self-motivated, especially under pressure
- -Is able to maintain "on stage" presence throughout shift-
- -Is able to learn and retain new flavors/ingredients
- -Communicates Aloha in person and over the phone
- -Has good problem-solving skills
- -Is able to pass and practice the Maui County Department of Liquor Test
- -Is able to pass and practice the TiPS training course
- -Is able to pass and practice the Food Handlers training course
Performance Characteristics:
- -Enthusiastic
- -Outgoing
- -Fast Learner
- -Retains Information
- -Detail Oriented
- -Team Player
Performance Expectations:
- -Makes eye contact and greets guests with Aloha and enthusiasm
- -Treats customers and co-workers with courtesy and respect
- -Can lift and carry up to 20 pounds
- -Can communicate effectively to both customers and co-workers during busy periods
- -Accurately describes menu items and daily specials in an appealing way
- -Suggests items to create a positive experience for guests regardless of sales price
- -Execute heroic guest service
- -Participates in food delivery to guests as available
- -Communicates to supervisors when help is needed to maintain customer service
- -Is knowledgeable of the menu and able to answer guests questions
- -Pre-busses tables for faster clearing/cleaning
- -Clears and Cleans tables own section as a priority and others as available
- -Positively responds to requests for assistance from co-workers and guests
- -Remains within viewing of the guests throughout shift
- -Takes initiative to help in any area of the restaurant when slow
- -Complete side work in a timely manner and accurate
Source : Na Hoaloha Ekolu