Senior Vice President of Sales at Weichert, Realtors
Morris Plains, NJ
About the Job
Weichert Financial Services is hiring a Senior Vice President of Sales for its North Region. Established in 1980 to offer real estate-related financial assistance to the customers of Weichert, Realtors, Weichert Financial Services has a unique opportunity for an SVP of Sales to manage a team or Mortgage Advisors and to partner with our All Under One Roof Team as they help our clients achieve the American Dream of Homeownership. We not only provide access to leads from various sources, but also the ability to meet agents and referral partners outside our real estate offices. Work for a premier name in real estate that gives you access to first-in-class technology, generous benefits, a wide range of in-house mortgage programs and the ability to compete.
The Senior Vice President of Sales is responsible for leading the Weichert Financial Services sales function in order to ensure sales targets and objectives are successfully met. The position develops and executes strategic sales plans based on company goals that will promote sales growth and customer satisfaction. The position also works with the leadership team to positively impact change within the entire sales process and promote the sales strategies and sales activities in each real estate office.
Job Responsibilities include, but are not limited to, the following:
- Provides strategic direction and oversight to the Company’s sales function. Develops annual sales plan in support of the Company’s strategy and objectives.
- Implement and manage a uniform set of pre-sales activities and sales best practices to be used by MLO’s across all regions and offices.
- Partners with Residential Sales Leadership, RVP’s and Sales Managers, to ensure effective and coordinated one company sales initiatives.
- Interviews, hires, and manages Mortgage Loan Managers (MLMs) and Mortgage Loan Originators (MLOs) to maintain full coverage within each region.
- Provides ongoing sales training to include product, service and sales skills.
- Monitors mortgage pipelines, call volume, in-person customer meetings, rate locks, and closing volume on a daily basis to make sure all MLMs and MLOs are meeting their respective call/contact quotas, new business goals, quality standards and closing budgets.
- Ensures MLOs meet and maintain proper licenses in the states in which they conduct business.
- Monitors regions to ensure that they are in full compliance with all Company policies and procedures, and all federal and state law and regulations, including mortgage loan origination law and regulations.
- Responsible for quality control over all mortgage loan submissions.
- Works with senior management to make sure all strategies are being employed that support maximum sales results.
- Manages response to customer inquiries and resolution of customer complaints and problems.
- Monitors each region’s relationships with new and current customers, as well as sources of business, including realtors, builders and attorneys.
- Reports and communicates performance and sales to senior management.
- Sets and monitors monthly, as well as annual opportunity and sales goals for each region.
- Develops a written sales and marketing plan with each MLM and MLO in accordance with the Company's guidelines and goals.
- Performs monthly one-on-one management/coaching sessions with each MLM, reviewing sales activity, and sales and marketing results from the previous month.
- Facilitates delivery of mortgage products and services to prospective borrowers.
- Meets with operations management to assure timely processing of loan applications, identify problem areas and initiate solutions.
- Provides performance reviews and take corrective disciplinary action, including termination action in accordance with Company policy.
- Recruits to maintain adequate coverage in all regions, and, when necessary, to expand.
- Performs other duties as assigned.
Requirements
- Associate’s or Bachelor’s degree preferred
- Valid driver’s license
- Ten (10) or more years of related sales management experience, preferably in a financial services environment
- Thorough understanding of the mortgage industry
- Proven skill in developing relationships that generate business in a real estate organization
- Experience in revenue and expense management at an office and regional level
- Ability to apply investor guidelines to specific sales situations
- Strong sales and sales development skills
- Proficiency in Microsoft Office suite of products
- Strong oral and written communications skills
- Ability to conduct presentations and hold one-on-one meetings
- Ability to multitask in a fast-paced environment
- Strong attention to detail
- Strong customer service skills
- Good people management skills
- Solid math skills including addition, subtraction, multiplication, division, percentages, and fractions
- Knowledge and ability to use typical office equipment (PC, calculator, fax machine, etc.)
- Travel as needed