Senior UX Engagement & Operations Manager - Compu-Vision Consulting Inc.
Seattle, WA 98103
About the Job
Job Title: Senior UX Engagement & Operations Manager
Location: Seattle, WA (Hybrid)
Project Duration: 6 months
Job Responsibilities:
As a Senior User Experience (UX) Engagement & Operations Manager, you orchestrate and optimize how business partners, product managers, design team members, and engineering teams create products that improve usability and business value for Adobe employees and partners.
• Manage a pipeline of UX engagements from intake through delivery and plan appropriate resourcing.
• Organize and ensure appropriate communication of UX status, issues, forecasts, and metrics to leadership, business, and program and product management.
• Advocate for design thinking in planning, scheduling, requirements gathering, design reviews, delivery and implementation to launch.
• Participate in and facilitate design reviews and post-mortems for key initiatives.
• Drive ongoing enhancements to program management to accommodate design thinking in project and portfolio-level planning.
• Standardize and mature how we prioritize, schedule and resource projects and facilitate review with business and UX Leadership.
• Lead a cross-disciplinary team of design professionals (with backgrounds in service design, UX, organizational design, behavioral design, design research, etc) with a focus on thoughtful professional development and capacity building.
• Increase the operational efficiency and scale of the UX team's work.
• Assist with implementing the strategic and tactical prioritization of design initiatives and workflows, specifically the implementation of process improvements.
• Act as a link between UX, Engineering, and Product Management (PM) teams, connecting all three groups and making sure interdependencies are understood and planned for.
• Facilitate the creation of complex design solutions by participating in defining the business and design requirements and assigning resources.
• Participate in the development or improvement of design processes, procedures, standards and guidelines.
• Shape, implement and document processes to streamline projects and elevate the quality of design work.
• Assist in design staffing and allocation on product initiatives, and partner with design leadership to plan, prioritize, and present work to the company.
Skills:
• 5+ years experience as a project/program manager in a design consultancy or as part of an in-house multidisciplinary UX team (e.g., strategists, researchers, and designers)
• Experience in triaging new work, maintaining work momentum and launching digital solutions on deadlines in a large corporate environment
• Advanced understanding of user experience design principles.
• Advanced facilitation, negotiation and consensus building skills.
• Advanced communication skills, both written and verbal.
Education:
• Bachelor's degree or 4+ years of experience in digital design
Location: Seattle, WA (Hybrid)
Project Duration: 6 months
Job Responsibilities:
As a Senior User Experience (UX) Engagement & Operations Manager, you orchestrate and optimize how business partners, product managers, design team members, and engineering teams create products that improve usability and business value for Adobe employees and partners.
• Manage a pipeline of UX engagements from intake through delivery and plan appropriate resourcing.
• Organize and ensure appropriate communication of UX status, issues, forecasts, and metrics to leadership, business, and program and product management.
• Advocate for design thinking in planning, scheduling, requirements gathering, design reviews, delivery and implementation to launch.
• Participate in and facilitate design reviews and post-mortems for key initiatives.
• Drive ongoing enhancements to program management to accommodate design thinking in project and portfolio-level planning.
• Standardize and mature how we prioritize, schedule and resource projects and facilitate review with business and UX Leadership.
• Lead a cross-disciplinary team of design professionals (with backgrounds in service design, UX, organizational design, behavioral design, design research, etc) with a focus on thoughtful professional development and capacity building.
• Increase the operational efficiency and scale of the UX team's work.
• Assist with implementing the strategic and tactical prioritization of design initiatives and workflows, specifically the implementation of process improvements.
• Act as a link between UX, Engineering, and Product Management (PM) teams, connecting all three groups and making sure interdependencies are understood and planned for.
• Facilitate the creation of complex design solutions by participating in defining the business and design requirements and assigning resources.
• Participate in the development or improvement of design processes, procedures, standards and guidelines.
• Shape, implement and document processes to streamline projects and elevate the quality of design work.
• Assist in design staffing and allocation on product initiatives, and partner with design leadership to plan, prioritize, and present work to the company.
Skills:
• 5+ years experience as a project/program manager in a design consultancy or as part of an in-house multidisciplinary UX team (e.g., strategists, researchers, and designers)
• Experience in triaging new work, maintaining work momentum and launching digital solutions on deadlines in a large corporate environment
• Advanced understanding of user experience design principles.
• Advanced facilitation, negotiation and consensus building skills.
• Advanced communication skills, both written and verbal.
Education:
• Bachelor's degree or 4+ years of experience in digital design
Source : Compu-Vision Consulting Inc.