Senior UX Designer, OpsTech Solutions - Amazon

Description OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon's WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon's Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon's Air Hubs. Ops Tech Infrastructure Engineering Product Management (OTIP) is is looking for a Senior UX designer to take ownership in building internal business intelligence tools and dashboards that will be used across all levels in the company to improve how Amazon manages its Network Infrastructure. You will get to utilize your skills from discovery research to design execution, traveling to our internal customers to understand their needs and provide solutions that unify and streamline how complex information is presented to improve Amazon's Network Infrastructure. Key job responsibilities - Plan and propose innovative solutions for a wide variety of product design problems including, but not limited to: mobile, responsive web, physical environments, and person-to-person interactions. - Lead the design for wholly new experiences and improvements of existing experiences while planning and defining strategy for the direction of future iterations. - Quickly iterate on multiple interactive design solutions and work through details. - Advocate for your design solutions by putting them in context with the inputs that influenced the design decisions, including business and user goals, demographic and usage data, and research findings. - Develop high level and/or detailed storyboards, mock-ups, interaction flows, and prototypes to effectively communicate interaction and design ideas. - Deliver work that's not only user-friendly, aesthetically engaging, but which also produces results. - Work alongside engineers and product managers throughout all stages of the production cycle. - Assess and optimize the performance of new and existing features by actively participating in user research and assessing performance metrics. - Develop and maintain detailed user-interface specifications. - Present design work to multiple teams and senior leadership for review and feedback. - Contribute to the group's shared knowledge of user-centered design and research methodologies. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply! We are open to hiring candidates to work out of one of the following locations: Austin, TX, USA | Bellevue, WA, USA Basic Qualifications - 6+ years of front-end technologist, engineer, or UX prototyper experience - Have coding samples in front end programming languages - Have an available online portfolio - Experience developing visually polished, engaging, and highly fluid UX prototypes - Experience collaborating with UX, Product, and technical partners Preferred Qualifications - Knowledge of databases and AWS database services: ElasticSearch, Redshift, DynamoDB - Experience with machine learning (ML) tools and methods Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $123,400/year in our lowest geographic market up to $239,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.