Senior UX Designer, ECO (Easy Check Out) - Amazon

Description AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals. We are looking for a Senior User Experience (UX) Designer for the Amazon Dash Cart. You will create next generation shopping experiences that successfully bridge on-screen and physical cart interactions. You will work side-by-side with product managers, researchers, engineers, industrial designers, and store designers to give form to early ideas, and then bring those ideas to the finish line. You will design scalable shopping experiences across digital and physical modalities. You will develop a deep understanding of customer needs to create easy, delightful and new shopper experiences. Key job responsibilities As a Senior UX Designer for Amazon Dash Cart, you will create next generation shopping experiences that successfully bridge on-screen and physical cart interactions. You will work side-by-side with product managers, researchers, engineers, industrial designers, and store designers to give form to early ideas, and then bring those ideas to the finish line. The role requires deep understanding of customer needs, and thinking big about how we can make the customer shopping experience across digital and physical modalities easy and delightful. You will: - Collaborate closely with a multi-disciplinary team to arrive at simple and intuitive customer-focused solutions. - Dive deep on customer pain points and triangulate inputs (quantitative and qualitative data, user and stakeholder feedback, business and technical constraints, etc.) to inform and iterate design solutions. - Work creatively around difficult business and technical constraints to maintain a high customer experience bar. - Lead the design process from concept design, through high fidelity prototypes, to final CX. - Define user interactions, information architecture, and visual language and introduce improved design patterns and systems. - Partner with UX research to formulate generative and evaluative research studies. - Communicate complex design concepts and decisions clearly and persuasively across different audiences. A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. About the team You will be part of a team of passionate designers, product managers, UX researchers, applied scientists, and engineers that are defining, building, and delivering Amazon Dash Cart experiences that shoppers love. Everyone on our team needs to be entrepreneurial, wears many hats, and collaborates in an environment that's more startup than big company. Innovation is part of our DNA. We need people who are curious and motivated to join an ambitious program pushing the state of the art in computer vision, machine learning, algorithms, software, and yes, shopping carts. Our team is located across Seattle, WA and the Boston MetroWest area - Hudson, MA. We are open to hiring candidates to work out of one of the following locations: Boston, MA, USA | Seattle, WA, USA Basic Qualifications - 8+ years of design experience - Have an available online portfolio - Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax Preferred Qualifications - Experience applying scrum to visual or UX design processes - Experience with UX design of complex workflows Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,000/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.