Senior User Experience Researchers from Randstad Digital

Senior User Experience Researchers for Randstad Digital, LLC. Multiple openings. Headquarters: Woburn, MA. Use UX research and search marketing methods for digital and online platforms. Research product development process and search queries for holistic product user experience, satisfy business requirements, track and report search and web activities, observe technical constraints for B2B enterprise-class applications. Build customer empathy and user-centered approach, analyze search engine patterns, and deliver creative, agile impacting product strategy and business. Create research plans identifying business problem, interviews, discussion guides, and data collection instruments. Conduct discovery research, contextual inquiries, mapping, diary studies. Conduct usability and optimization tests and cognitive walkthroughs to assess usability of wireframes, prototypes, websites, and applications. Conduct information architecture and secondary research, data analysis surveys and design analogs, and analyze and code user data and synthesize findings. Present findings to product team members and stakeholders, create content strategies, design research artifacts, recruitment screeners, and track UX metrics, system usability, behavioral analytics.  Maintain diagrams, specifications, and documents, recommend media and digital modifications. Use Adobe Creative Suite, PowerPoint, Survey Monkey, UserZoom, UserZoomgo, DScout, Optimizely, Qualtrics, MaritzCX, Miro, Mural, Figma, Sketch, MAX QDA, Excel.  40 hrs/wk. Must have Bachelor’s degree (3 or 4 year U.S. or foreign degree) in Graphic Design, Design, Animation, Digital Art, Communications, Marketing Research, Business, or related field, and three (3) years of experience in the proffered position, or as a Digital Artist, Web Developer, Computer Graphics Designer, UX Designer or Researcher, Digital/Web Marketing Strategist, Search Engine Optimization Strategist, or related occupation. Must have at least six (6) months of experience conducting user research for digital and online platforms; operating in customer and user-centered approach; reviewing product strategy; creating research plans; performing interviews, contextual inquiries, mapping, usability testing, data analysis surveys; synthesizing findings; presenting to or conferring with product team members and stakeholders; using Adobe Creative Suite, PowerPoint, Survey Monkey, Miro, Mural, Figma, Sketch, Excel. Must be willing to travel/relocate to unanticipated locations throughout the US on short notice for extended periods of time. Telecommuting permitted. To apply, email resume to  rd-rits.apply@randstaddigital.com Reference job title Senior User Experience Researchers and Ref ID# 779063 in the subject line. This position is eligible for incentives pursuant to Randstad Digital, LLC Employee Referral Program.