Senior Training Specialist-Washington, DC - Georgia IT Inc.
Washington, DC
About the Job
Senior Training Specialist
Location:Fully Remote (client site- Washington, DC )
Duration: 12 months +
Job description
Desired Skills:
Location:Fully Remote (client site- Washington, DC )
Duration: 12 months +
Job description
- Participates on training and user adoption team to prepare end user trainings and job aids
- Prepare end user documentation for training content to support learning new functionality
- Develop release-specific training materials for business superusers and end-users in multiple mediums including paper, online interactive, and videos
- Collaborates with business process owners to draft, review, and test training materials
- Ability to understand the case management business processes
- Excellent communication skills with client stakeholders and end users
- Demonstrated ability to understand key functional concepts of case management systems
- Ability to work both independently and as part of a larger team
- Familiar with graphic design methods and tools
- Advanced Microsoft Office skills especially in Word, PowerPoint, and Excel
- Bachelor's Degree or higher
Desired Skills:
- Pega and/or Agile experience (certification not required)
- Experience facilitating working sessions to document process steps
- Experience producing training video and demonstration sessions
Source : Georgia IT Inc.