Senior Telecommunications Engineer - Redshift Recruiting LLC
albany, NY 12203
About the Job
We are seeking a highly skilled and experienced Hybrid Senior Telecommunications Engineer to join our client's team near Albany, NY. As a Senior Telecommunications Engineer, you will play a critical role in ensuring the smooth operation and optimization of our telecommunications systems. Responsibilities of the Senior Telecommunications Engineer will include:*Conducting system software and hardware changes, troubleshooting, and maintenance for various telecommunications systems such as
*Performing repairs, installations, and maintenance of telephone sets, headsets, and wiring.
*Researching and recommending system purchases, contributing to telecommunications budgeting, and participating in project planning processes.
*Researching, negotiating, recommending, and implementing contracts with various telecommunications service providers, maintenance providers, equipment vendors, and cellular service providers, while coordinating support for smartphones.
*Coordinating with vendor account representatives and service technicians to address system changes and resolve system issues.
*Designing, developing, testing, and implementing custom reporting and routing programming for auto attendant and call center services.
*Being on call and working alternate hours as necessary to ensure continuous availability of services during business hours.
Qualifications of the Senior Telecommunications Engineer:*A Bachelor's degree in Computer Science or a related field, or an equivalent combination of education and experience.
*At least 4 years of experience supporting enterprise telecommunications infrastructure and related services, or equivalent experience.
*Previous hands on experience supporting Genesys phone systems
*Comprehensive knowledge of VoIP hardware, software, and programming, including voice messaging and contact center servers.
*Strong organizational, analytical, and problem-solving skills.
*Previous experience with project management and disaster recovery preferred, not necessary
*Demonstrated project management and business planning abilities.
*Excellent oral and written communication skills.
*Willingness to work alternate hours, including evenings and weekends.
Pay for this position is commensurate with experience and education, ranging roughly from $35-$40/hr. To see a full listing of all our open positions, please visit:
https://www.redshiftrecruiting.com/jobs-hiring-near-me redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.
*Performing repairs, installations, and maintenance of telephone sets, headsets, and wiring.
*Researching and recommending system purchases, contributing to telecommunications budgeting, and participating in project planning processes.
*Researching, negotiating, recommending, and implementing contracts with various telecommunications service providers, maintenance providers, equipment vendors, and cellular service providers, while coordinating support for smartphones.
*Coordinating with vendor account representatives and service technicians to address system changes and resolve system issues.
*Designing, developing, testing, and implementing custom reporting and routing programming for auto attendant and call center services.
*Being on call and working alternate hours as necessary to ensure continuous availability of services during business hours.
Qualifications of the Senior Telecommunications Engineer:*A Bachelor's degree in Computer Science or a related field, or an equivalent combination of education and experience.
*At least 4 years of experience supporting enterprise telecommunications infrastructure and related services, or equivalent experience.
*Previous hands on experience supporting Genesys phone systems
*Comprehensive knowledge of VoIP hardware, software, and programming, including voice messaging and contact center servers.
*Strong organizational, analytical, and problem-solving skills.
*Previous experience with project management and disaster recovery preferred, not necessary
*Demonstrated project management and business planning abilities.
*Excellent oral and written communication skills.
*Willingness to work alternate hours, including evenings and weekends.
Pay for this position is commensurate with experience and education, ranging roughly from $35-$40/hr. To see a full listing of all our open positions, please visit:
https://www.redshiftrecruiting.com/jobs-hiring-near-me redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.
Source : Redshift Recruiting LLC