Senior Technician - Installation & Service - CCTV - Wireless CCTV

Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. (http://www.wcctv.com/).

The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:

• Rapid deployment pole cameras
• Mobile surveillance trailers
• Time lapse video services

WCCTV is experiencing tremendous growth in Chino, California for support of the California market. We are currently an experienced Senior Field Technician for our Installation & Service department. Primary responsibilities of the position include installation, de-installation, repair, service and maintenance of surveillance and security equipment. Specific responsibilities include:

Supports the existing Field team with the installation, de-installation and maintenance of surveillance and security equipment in the state of California while adhering to WCCTV’s quality and health and safety standards. Supports the Operations Manager in supervising & training lower-level Field Technicians. Maintains the inventory management of company vehicle inventory, ensuring the inventory is up to date, available

1) Installation of WCCTV Systems

• Performs installation & de-installation of Solar surveillance Trailers & systems and ensures all sign off paperwork is accurately completed in timely manner.
• Tests products prior to deployment at customer locations.
• Programs surveillance cameras, routers and related equipment prior to

installation.

• Conducts fault diagnosis & maintenance of low voltage CCTV systems.
• Drives to sites within DFW & Texas using Company Vehicle; may fly to sites outside Texas
• Surveying Sites
• Adheres to all health and safety requirements, including usage of personal protective equipment, of Wireless CCTV and its clients while performing field based work.
• Provides training to customers on WCCTV’s equipment and software
• Manages personal tool, protection equipment & vehicle inventory.

2) Leadership and Training of Field Technicians

• Assists in the recruitment of Field Technicians as required.
• Manages Field Technicians on site and if required in the WCCTV Production facility.
• Implements and maintains quality standards within the Field Technician team.
• Provides instruction and training to lower level Field Technicians. Assists in the development and assessment of Field Technicians’ skills per defined skills matrix.
• Identifies training needs of Field Technicians via completed assessments.
• Assists and/or conducts quarterly reviews of lower level Field Technicians.
• Supporting the Service & Tech support teams

3) Business Improvement

• Assists in the implementation of departmental improvements wherever possible to reduce costs and improve time efficiency.
• Assists and/or updates Production and Field Service processes and documentation.

4) Other Duties

• Any other duties within the level of competence as requested by the
• Directors or Senior Management.
• To ensure that all procedures are adhered to as stipulated in the Company Quality Procedures and Quality Policy

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Installation: 2 years (Required)
• Programs surveillance cameras / routers: 2 years (Preferred)

Work Location: In person