Senior Technical Writer (CA) - Artech LLC

Job Title: Senior Technical Writer
Location: San Leandro, CA (Hybrid Option- 2 days onsite/ week).
Duration: 6-month contract with possible extension
Schedule: 40 hours per week; M-F
Pay Range: $45-$48/hour without benefits

As a Senior Technical Writer, you may own documentation for a specific software product, or work within a group of writers to deliver content for one or more related products. You research products and create and curate product documentation that helps our diverse, global audience understand and use our cloud and on-premises software, which powers and provides insight into industrial processes worldwide. You also help maintain standards and advance the evolution of our content through various initiatives and communities of practice to help customer operators, engineers and developers do their jobs more efficiently.

To succeed in this role, you must be naturally curious and collaborative, and enjoy learning and clearly explaining complex enterprise software products. You build effective long-term relationships with team members and SMEs to facilitate information flow and build durable processes for current and future projects. You deliver consistently with minimal supervision and guidance, as part of a collegial and supportive team.

Responsibilities

• Manage project scope, requirements, milestones and delivery in alignment with business objectives.

• Build productive relationships with product stakeholders.

• Interview SMEs and create content appropriate for target audience.

• Participate in agile activities to track and share project status.

• Anticipate and escalate issues or blockers.

• Review and edit content to promote consistency and quality, meeting standards and guidelines.

• Rapidly assimilate and master relevant software and tools.

• Plan and deliver complex, multistage projects with assistance from managers and peer writers.

• Collaborate effectively across departments.

Requirements

• Bachelor's Degree preferably in Communications, Technical Writing, or related.

• At least five (5) years of prior experience with technical writing, preferably with a technical background.

• Excellent written and verbal communication skills.

• Proficiency in English grammar and writing principles.

• Independent problem-solving mentality.

• Technical literacy and ability to quickly understand technical concepts.

• Strong curiosity and desire to learn about technology.

• Focus and attention to detail, and perspective on where and how to apply them.

• Ability to build relationships and channel ongoing access to information.

• Team orientation.

• Proactive, ownership mindset.

• Demonstrated ability to plan and coordinate multiple milestones and deliver simultaneous projects.

Desirable Skills and Experience

• Previous work within an agile development environment.

• Presentation skills.

• Video production skills

• Cloud platform/SaaS writing

• API writing or editing

• Data-driven analysis and decision making

• Training and mentoring

Saransh Singh