Senior Technical Program Manager, Third-Party Data Center - Google
Sunnyvale, CA
About the Job
Minimum qualifications:
- 15 years of experience in managing and overseeing data centers or other critical facilities environments and operations.
- 7 years of experience conducting technical and operational (e.g., mechanical, electrical) audits in critical facility environments.
- Ability to travel up to 50% of the time as required.
Preferred qualifications:
- Advanced degree in Industrial Engineering, Electrical or Mechanical Engineering, Engineering Management, Reliability Engineering, or a related technical field.
- Experience communicating effectively with all levels of the organization, including executives.
- Experience in Reliability-Centered Maintenance (RCM) and engineering.
- Ability to balance the immediate needs of the program with the long-term goals of the greater organization.
- Excellent cross-functional leadership, with the ability to influence without authority.
- Excellent data analysis, risk assessment, and problem solving skills.
About the job
At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.
In this role, you will focus on operational audits and assessments for risk identification, mitigation, remediation requirements, and colocation operations for our electrical, cooling, and IT infrastructure on a global level. You will lead the technical strategy and execution of a critical global program. You'll provide technical leadership and acting as the conduit between the Third-party Technical Operations team and the Audit and Assessment teams. Your focus will be ensuring that operability, maintainability, and reliability remain priorities and foster continuous improvement for Google assets and our third-party improvement programs. You will partner with numerous Google teams including Site Reliability Engineering, mechanical/electrical engineering, energy and location strategy, hardware operations, network infrastructure, Compliance, Safety, and Risk Management (CSRM), and third-party data center vendors and operators.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
The US base salary range for this full-time position is $189,000-$268,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Lead third-party data center operations risk identification program, identify and develop remediation strategies, support the broader team in metrics development and building third-party interface tools and system health dashboards that scale.
- Act as the technical lead and liaison between operations, site reliability engineers, and cross-functional team of stakeholders.
- Oversee technical requirements and team leads through the successful completion of required audits and assessments, risk identification, risk remediation, and set the global standard.
- Analyze, develop, and de-conflict operational standards across the portfolio, ensure operations contract standard requirements are aligned with and balance business leverage when things go wrong.
- Connect and mature audit program elements to align with international compliance standards.