Senior Technical Business Analyst - V2Soft
Dearborn, MI 48126
About the Job
V2Soft () is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer’s true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.
Essential Job Functions:
- to view all of our open opportunities and to learn more about our benefits.
Essential Job Functions:
- Collaborate with business and technology platform owners to design, validate, oversee, and lead technology implementation of projects and enhancements.
- Lead technology evaluation and utilize best practices for design and implementation of assigned technical projects.
- Drive the application of solid engineering practices, working with team members to troubleshoot technical issues, ensuring security and compliance protocols are followed.
- Work with internal teams to translate business requirements into technical specification documentation.
- Define the project scope including goals, deliverables, schedules, and budgets and manage scope changes.
- Identify and escalate risks and key issues to management for prompt resolution, propose resolutions and mitigations.
- Measure, monitor and communicate technology performance of applications.
- Provide deep technical insight, implementing technical improvements as needed.
- Prepare design impact analysis and business case materials for proposed changes, considering potential effect on business functions and processes.
- Participate in peer review exercises to improve deliverables for customers.
- Abide by the policies, procedures, and Code of Conduct of the company.
- Handle personal information (“PI”) that pertains to any individual (e.g., leads, dealers, employees, job applicants, etc.) in accordance with Client’s Privacy Policy and public facing privacy statements on Client managed websites.
- Complete any required training.
- Promptly report any known or suspected loss, theft or unauthorized disclosure or use of PI to the General Counsel/Chief Compliance Officer or Chief Information Officer.
- Adhere to the company’s compliance program.
- Safeguard the company’s intellectual property, information, and assets.
- Other duties as assigned.
- Knowledge of CRM and internet lead technologies
- Using Microsoft platform technologies (ASP.NET Web API) and Azure, design, build and modify existing business-tier components, Web applications, and database objects
- Maintain and enhance API integrations between Client's DELIVR system and new/existing vendors
- Collaborate with Business Analysts, Architects and Senior Developers for all changes
- Knowledge of CI/CD pipelines and app performance monitoring
- Experience with SQL Server
- Familiar with container-related tools like Docker Engine and Kubernetes
- Proactively problem-solve and multitask while maintaining composure and attention to detail.
- Follow-through mindset to uphold a ‘close the loop’ culture.
- A positive approach to serving customers and providing exceptional customer service.
- Ability to demonstrate good judgment, high ethics and project a professional image.
- Ability to work independently and as a collaborative team member with a positive ‘can do’ attitude.
- The drive to identify and seize opportunities for continuous improvement as business needs change.
- Excellent organization, flexibility and time management skills and the ability to work in a dynamic, deadline-driven environment.
- Exceptional interpersonal and business communication skills (written, verbal, listening).
- Proficient in Microsoft Office skills (Word, Excel, and PowerPoint).
- Experience with Atlassian tools (Confluence and JIRA)
- to view all of our open opportunities and to learn more about our benefits.
Source : V2Soft