Senior Systems Engineer, Log Analytics - Delta Air Lines Inc.
Atlanta, GA
About the Job
How you'll help us Keep Climbing (overview & key responsibilities)
We are seeking a Senior IT Systems Engineer with expertise in Sumo Logic Log Analytics or similar tools like Splunk, Elastic Stack (ELK), Grafana, AWS CloudWatch or Dynatrace. The ideal candidate will lead the configuration, optimization, and utilization of log analytics products across both on-premises and cloud environments (AWS: EC2, Lambda, ROSA/Containers). This role involves mentoring junior team members, collaborating with key stakeholders such as SRE, FinOps, and CCOE teams, and ensuring solutions align with organizational strategies for log-based analytics and cost efficiency.
Key Responsibilities:
- Configure, implement, maintain, and support log analytics products like Sumo Logic, ELK, or Splunk in large-scale environments.
- Develop dashboards, alerts, charts, and reports tailored to application and system requirements.
- Conduct requirements gathering, cost-benefit analysis, and implement innovative log analytics solutions for application teams.
- Manage licenses effectively, ensuring cost efficiency and alignment with FinOps guidelines.
- Act as a consultant to assess trade-offs between cloud-native log analytics and third-party solutions.
- Lead evaluations of alternative log analytics products in the market and recommend strategies such as Hold or Migrate based on organizational goals.
- Collaborate with SRE, FinOps, and CCOE teams to establish long-term plans for log analytics infrastructure.
- Perform trend analysis on system events and recommend improvements to reduce noise and enhance system stability.
- Integrate log analytics with third-party tools like Pager Duty and use APIs for automation and advanced configurations.
- Provide mentorship and training to junior log analytics team members.
- Participate in on-call rotations to support analytics tool issues.
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
- In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
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- 10 paid holidays per calendar year
- Birthing parents are eligible for 12-weeks of paid maternity/parental leave
- Non-birthing parents are eligible for 2-weeks of paid parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications)
- 5+ years of experience in data analytics management, with a focus on Sumo Logic or similar tools.
- 3+ years of hands-on experience managing tool allocations, monitoring usage, and providing system support.
- Proficiency in AWS cloud services (e.g., EC2, Lambda, Kubernetes, ROSA).
- Experience with scripting and automation tools like Ansible, Python, and GitLab.
- Strong ability to create field extractions using Regex and develop visualizations such as dashboards and charts.
- Broad knowledge of software development principles and preferred experience with Java, Python technologies.
- Excellent analytical skills, capable of creating scalable processes and methodologies in an Agile environment.
- Sumo Logic certification is preferred.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
- Ability to estimate space and resource requirements for log analytics solutions.
- Expertise in cost analysis and license optimization.
- High-level understanding of containerized environments (e.g., Docker, OpenShift).
- Experience conducting market assessments for log analytics products.
- Proven capability to handle multiple projects simultaneously in a dynamic work environment.
- Working knowledge of Dynatrace SaaS solution.
Source : Delta Air Lines Inc.