Senior Systems Engineer IT Collaboration Products at Marriott

Functions as the most senior engineer for a complex array of Collaboration Products.  An ideal candidate will exhibit strong communications skills, be self-motivated, adaptable, and dependable. This individual will play a critical role in engineering and supporting Technology Workplace Products End User Technology services as a technical resource for all supported Collaboration Products such as SharePoint, One Drive, Teams, Box, Zoom. They will contribute to resolving complex issues and providing input for decisions on more complex, non-routine service requests with limited to moderate risk. This role will be called upon to make contributions into research, analysis, design, creation, and implementation of systems to meet current and future user and security requirements. This individual will collaborate on multiple projects to ensure successful completion.  

Required Education & Experience:

• Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification 
• 7+ years’ progressive experience in information technology engineering
• 3+ years engineering experience with Microsoft 365 Collaboration Products that developed expertise in:
  •    online services, configurations, and licensing
  •    Collaboration tool administration (e.g. Box, SharePoint, One Drive, Teams)
  •    File & Folder sharing
  •    Integrations with Microsoft 365 security tooling, as well as other security tooling such as Splunk, Crowdstrike, etc
• 3+ years’ experience in Agile delivery, user-centered design, design thinking, heuristic analysis, and Riskiest Assumption Testing methods.
• 3+ years’ experience integrating emerging technology business using both on premise and cloud infrastructure preferably in a large, global business
   

Other Attributes and Preferred Qualifications/Experience:
 

• 3+ years’ experience with Microsoft Active Directory, Ping Identity and other federated identity providers.
• Related certifications (Box Certified Professional, Microsoft)
• Strong attention to detail with an ability to operate effectively across competing priorities
• Demonstrated ability to perform independently as a member of a team and through cross functional initiatives.
• Experience in researching emerging technologies and trends, implementation and security standards, and products
• Excellent verbal and written communication skills
• Demonstrated understanding of implementing and managing security policies and solutions for Collaboration Products such as SharePoint, One Drive, Teams, Box, Zoom, etc.
• Strong knowledge of identity management via Microsoft Active Directory and Azure AD services.
• Ability to interact with Information Security teams and recommend best practices for security within all Collaboration Products.
• Strong understanding of emerging tools, software, applications, and systems within the Collaboration Products ecosystem
   

Core Work Activities

• Leads in the evaluation, investigation, and testing of new technologies with other teams
• Acts as a Technical Subject Matter Expert for Collaboration Products and services
• Contributes technical knowledge in the identification and reporting on emerging cyber threats and risks to Collaboration Products 
• Coordinates and reports on cyber incidents within Collaboration Products, as required, and make recommendations for mitigation and remediation.
• Provides input to the overall architecture, operational governance model of Collaboration Products
• Supports analysis of the current environment to detect critical deficiencies and recommends solutions for improvement within the supported Collaboration Products.
• Consults with project teams to identify when it is necessary to modify services to accommodate project needs related to Collaboration Products.
• Actively partners with cyber and compliance leadership to ensure that the Collaboration Products are compliant with all relevant regulations and standards.
• Develops and executes delivery plans in close coordination with technical and non-technical stakeholders to achieve desired timelines and roadmaps for Collaboration Products and services.
• Provides engineering, oversight, governance, and tactical direction related to the cloud collaboration products and services 
• Provides input to the overall architecture, operational governance model for Collaboration Products and it’s related services
• Researches, designs, and tests components that are standards based, high performing, highly available, and secure in delivering the required business functionality within Collaboration Products and services.
• Educates internal and external users on the collaboration technologies to continually improve the knowledge and skill-base of the organization.
• Participates in the evaluation and selection of Collaboration products and services.
• Utilizes capacity modeling to ensure Collaboration systems have the necessary space and resources to perform meet business strategy and goals.
• Utilizes capability modeling to align collaboration systems strategy and planning with overall business strategy and goals.
• Develop test plans, implementation plans, and project timelines for assigned projects within the Collaboration Products space.
• Leads Peer Design Reviews and Design Thinking sessions related to Collaboration Products.
• Provide security program support that includes strategy, policy, integration, and standards support within Collaborative Tooling Space.
• Participate in security incident response activities, as needed for Collaboration Products

Managing Projects and Priorities 

• Thinks creatively and practically to develop, execute, and implement new project plans. 
• Generates and provides accurate and timely results in the form of reports, presentations, etc. 
• Plans, develops, implements, and evaluates the quality of operations.

Delivering on the Needs of Key Stakeholders 

• Understands and meets the needs of key stakeholders. 
• Communicates concepts in a clear and persuasive manner that is easy to understand. 
• Demonstrates an understanding of business priorities. 
• Supports achievement of performance goals, budget goals, team goals, etc.

Providing Technical Support and Consultation 

• Provides recommendations to improve the effectiveness of processes and programs. 
• Demonstrates advanced knowledge of job-relevant issues, products, systems, and processes.  
• Demonstrates advanced knowledge of function-specific procedures. 
• Applies knowledge/judgment to achieve business goals. 
• Foresees, identifies, and resolves problems. 
• Keeps up-to-date technically and applies new knowledge to job. 
• Performs other reasonable duties as required for this position.

The salary range for this position is $128,200 to $171,600 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus.

Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 28 days after the date of this posting, December 16, 2024.
 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.