Senior Systems Engineer - Business Network Consulting, Ltd.
Dallas, TX 75207
About the Job
This is a full-time, hands-on, senior-level position requiring expert knowledge and experience designing and managing all aspects of a typical business technology stack, particularly in the small-to-medium sized business market. Focus is mostly on Microsoft-based applications and technology, but also includes day-to-day support of ancillary technology, including cloud, phone, storage, and virtualization platforms.
The successful candidate will have demonstrated hands-on experience, knowledge, and expertise in not only technology, but also consulting with an outward mindset for small-to-medium sized businesses. You will foster the client relationship, own the environment, guide decision-making, propose & execute projects, and help drive growth for multiple clients, simultaneously. At BNC, being a trusted advisor with positive impact is as important as implementing the technology itself.
Business Network Consulting (www.bncsystems.com) has been supporting the entire IT
infrastructure of businesses in the Denver, Dallas, and Austin areas since 1997. This is a fast-pacedenvironment, and those who join the team will have a very strong personal drive to succeed, be ableto operate independently while also working within a structured system and be directly rewarded fortheir efforts.
- Serve as the main IT resource for assigned clients in the Dallas/Ft. Worth area.
- Provide clear and sound advice to clients, acting as a true partner to their business.
- Support servers, networks, desktops, laptops,both onsite and remote.
- Design, implement and manage new installations and migrations.
- Professionally and quickly manage system and/or network issues to resolution.
- Identify ways to improve our clients' systems and infrastructure (upgrades to hardware,software, and network). Pitch solutions to clients from proposal to implementation phases.
- Project management –be organized, craft timelines and deliverables and communicate clearly to clients. Possess the ability to juggle multiple priorities at once.
- Lead by example. Mentor junior members of the BNC team, turning B players into A players. Assist with onboarding new engineers to the BNC TX team.
- At least 5 years of consulting experience, balancing multiple clients, preferably in the SMB space.
- 5+ years serving in a senior engineer role.
- 5+ years of experience with multiple Microsoft technologies, including Office365, Exchange, Azure, Entra, Intune, etc.
- 5+ years of advanced virtualization experience (preferably in VMWare).
- 5+ years of network design & optimization, including enterprise-grade switches, firewalls & routers.
- Extensive experience in one or more cloud-based technologies (Azure, Google Cloud, AWS)
- Demonstrated experience in BNC’s core areas of expertise. Typical project engagements include: security compromise & system breach prevention/remediation,cloud migrations, physical to virtual conversions, on-prem to Office 365 conversions, disaster recovery and business continuity design & build-out, infrastructure refreshes, network creation & optimization, among others.
- Nice-to-Haves:
- CCNA/CCNP certification
- Pre & Post sales experience
- MacOS
- Google Workspace
- JAMF
- ConnectWise Manage
- RMM tools
- In addition to the above qualifications, you should also have the following qualities:
- Leadership: The ability to lead and mentor a team of systems engineers.
- Communication: The ability to communicate effectively with technical and non-technical audiences.
- Problem-solving: The ability to identify and solve complex technical problems.
- Adaptability: The ability to adapt to new technologies and changing business requirements.
- Organization: Possess excellent organizational skills.
- Independence: Can work independently but within a set of guidelines, policies and procedures.
- Flexibility: Be willing to support occasional after-hours and weekend work.