Senior Systems Analyst-Hartford, CT or Remote - Georgia IT Inc.

Hartford, CT

About the Job

Senior Systems Analyst
Location: Hartford, CT or Remote
Duration: Long Term Contract
Rate: DOE

Experience with the following:

Prepare and maintain documentation that defines operational procedures, describes client requirements, and shares relevant analysis outcomes with internal and external stakeholders
Participate in functional and technical design discussions for new features and system changes
Validate new Web UI and Services processes
Prepare test plans and build appropriate test cases
Perform analysis and document results
Manage defect resolutions, warranty releases
Propose enhancements and process improvements
Support deployments with smoke testing in multiple environments
Volume, performance, regression testing as required
Conduct necessary testing and in-depth business analysis to find and resolve any potential issues prior to deploying into the production environment.
Constructively present testing results and propose adjustments that will improve results for our clients/vendors and strengthen our ongoing partnership.
Monitor, audit, and report on the processing of newly implemented trading partners to confirm their successful transition to the production environment.
Partner with other IT teams for process improvements
Monitor the production client setups and proactively prioritize, communicate, and resolve any process or system issues.
Partner with other IT teams to implement enhancements and defect fixes.
Partner with other IT teams to find and eliminate errors.
Build and maintain positive working relationships with internal colleagues (including IT, Sales and Marketing, and Operations) and external contacts
Support Manager with team goals and corporate strategies as well as assist with the training and coaching of other staff
IVR and Contact center experience.

Source : Georgia IT Inc.