Senior Systems Analyst - Global Channel Management, Inc

Senior Systems Analyst needs 3 or more years working with Windows and Linux Operating Systems

Senior Systems Analyst requires:

3 or more years working with Enterprise Content Management (ECM) Systems - Mobius preferred

3 or more years working with Windows and Linux Operating Systems

3 or more years working with Oracle Databases.

Proficiency with scripting and automation - ie Batch, Postman, or PowerShell

Proficiency in troubleshooting and root cause analysis (RCA) of complex technical issues.

Development\support experience in Java using Spring Framework platform

Development\support experience in Microservices using containerization and cloud technologies.

Proficiency with monitoring and alerting tools such as Splunk, Dynatrace or Grafana

Preferred Skills:

Experience with ITIL applications such as ServiceNow

Proficiency with Webserver technology, Apache Tomcat preferred

Experience with Mainframe

Experience with network load balancing such as F5

Experience with creation and administration of Sharepoint and Confluence

Ability to handle complex operational tasks and recommends processing and technology changes

Ability to work with multiple business and IT partners in a production support and/or development role

Detailed oriented and collaborative

Senior Systems Analyst duties:

Work on Production issues and to provide timely diagnostics, recommendations and resolution.

Interface with upstream and downstream applications and business operations teams on issues and problems.

Identify areas of improvement in end user support, implementing automation and monitoring

Interpret and appropriately triage IT issues reported by users

Create monitoring dashboards and individual monitoring tests to ensure timely notification of production issues

Learn new technologies as requested

Participate in an on-call rotation and respond to afterhours issues as needed.