Senior Systems Administrator - Boston Metal

Boston Metal is commercializing cutting edge extractive metallurgy technology that will revolutionize primary metals production, while decreasing cost and lowering environmental impact. This fast-paced startup company is looking for a Senior Systems Administrator to join our growing Project Management Office team.

Reporting to the Cyber Security Manager, this position will play a critical role in ensuring the efficient and secure use of technology across the organization. You will be expected to manage and maintain our diverse IT infrastructure, including Windows, mobile device management (MDM), DLP, and HVA solution. You will interact with various departments and listen to their technical needs to implement IT solutions to resolve issues.

Responsibilities

• Partner with key stakeholders to design and implement technology solutions aligned with current standards and requirements.
• Evaluate new systems, policies, standards, and procedures related to technology deployment and management.
• Manage Cybersecurity management tools (Intune, DLP, HVA, …etc)
• Maintain compliance with patching and updating requirements for third-party software.
• Act as an escalation point for both enterprise-wide client issues and complex support requests from internal teams.
• Collaborate with IT teams to maintain compliance with system and software standards.
• Provide user education and training on supported technology systems.
• Effectively communicate technical and non-technical information, both verbally and in writing.
• Maintain data security and confidentiality in accordance with all applicable regulations.
• Pursue professional development opportunities to stay current with the latest trends in enterprise end-user computing.

Required Experience:

• Bachelor's degree in Information Technology or equivalent experience.
• Minimum 4 years of experience in an IT support role (Desktop Support or System Administration) or equivalent experience.
• Proven experience in implementing and managing SIEM and Credential Vault solutions.
• Strong understanding of cybersecurity principles, privileged access management, and identity and access management (IAM).
• Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Excellent verbal, interpersonal, and written communication skills.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Skilled at conflict resolution and problem-solving to achieve desired outcomes.
• Ability to influence and motivate others using personal rather than positional power.

Preferred Qualifications:

• Experience with Intune Endpoint Management administration
• Experience with Apple device management
• Experience with software packaging using commercial tools
• Experience with Azure Active Directory and Active Directory Federation Service administration for user/workstation management
• Experience with print server administration

Desired Experience & Skills:

• In-depth knowledge of TCP/IP, firewalls, VPNs, and intrusion detection/prevention systems (IDS/IPS).
• Strong knowledge of cybersecurity frameworks such as NIST, ISO 27001, and CIS Controls.
• Strong knowledge of IAM concepts and tools like Okta, LDAP, or Active Directory.
• Familiarity with various security tools such as firewalls, endpoint detection and response (EDR), DLP systems, HVA solutions, and anti-virus/anti-malware software.
• Industry-recognized certifications for Microsoft and/or Linux

Additional Information:

You will be working in a small team environment where teamwork and good relationships with other team members is critical. We operate pilot plants and labs and many of our staff members are required to wear Personal Protection Equipment (PPE) and you should be prepared to do so as well when necessary.

We are people first with a comprehensive benefits package that can be customized to fit your needs. Our full benefits package offers health, dental, vision, life and disability insurance, paid vacation, sick & holidays, health savings account with a company contribution, dependent care account plan, paid parental and bonding leave and a 401k with company matching provision.

Boston Metal is an equal opportunity employer who considers all qualified applicants equally for employment. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, sexual orientation, pregnancy or pregnancy-related condition, disability, ancestry, genetic information, veteran or military status, or any other characteristics protected by applicable federal, state or local law.