Senior System Engineer - Tech Mahindra

Greetings from Tech Mahindra.

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.

Job Title Sr. System Engineer (Windows & MAC)

Location: Washington D.C., USA

This is a Full time opportunity.

Must be willing to travel to the nearby sites to troubleshoot or to address any urgent issues

Working hours & Availability: Monday to Friday 8:00 am – 5:00 pm Eastern Time & on-call occasionally

Must Haves:

• Good customer Service skills.
• Core Windows and MAC experience preferred.
• Knowledge on Drivers/BIOS updates.
• Expertise on Networking Fundamentals.
• Knowledge on Audio-Video Conference rooms technology.
• Expertise in troubleshooting multi-functional Printers.
• Knowledge on Active Directory, Microsoft Intune.
• Ability to work independently.
• Remote Desktop Administration.
• Desktop remediation for any vulnerabilities.
• Expert knowledge on MS Windows OS & MS Office products.
• Must carry a minimum of 5 years' experience as a Desktop Support Engineer; experience communicating and working with Senior Management.
• Must know how to perform Windows & MAC OS installations.
• Knowledge on troubleshooting and configuring, Thin client devices, Tablets, Laptops, Mobile Devices and Desktops.
• Application installation/upgrades.
• Knowledge on ServiceNOW

The pay range for this role is $70,000 - $100,000* per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.