Senior SW QA Automation Manager - Maximus

The Senior Automation Manager - Software QA role is an IT Application Testing Shared Services position responsible for leading a team of automation engineers, strategizing, and implementing solutions to enhance testing efficiency, reduce manual efforts, and improve overall product quality. As a technical leader, you will be directly involved in designing frameworks, optimizing test processes, and collaborating closely with cross-functional teams to ensure robust automation practices. The Senior Manager will design and create testing plans, schedules, strategies, and provide guidance to both manual and automation testers. This role requires experience with various automation methodologies, including BDD and AI, as well as hands-on experience with test automation in an Agile environment. Additionally, the Senior Manager will be involved in performing POCs for new tools as needed and oversee the creation and reporting of testing metrics to track performance, quality, and test coverage.

Essential Duties and Responsibilities:
- Provide strategic direction and guidance to the software engineers within the IT Applications development team in support of application design, software development and software integration.
- Define the software engineering strategy and supporting goals for the MAXIMUS software engineering practice.
- Define the key priorities in pursuit of the vision and goals associated with the software engineering practice.
- Communicate strategic direction for the software engineering practice to MAXIMUS IT and Business Operations.
- Ensure software engineering staff are following best practices around application design, software development and software integration throughout the system development lifecycle.
- Incorporate MAXIMUS standard practices and actively participate in process improvement activities across the enterprise.
- Provide leadership and direction to staff for completeness of application design, software engineering and software integration.
- Work toward the improvement of the software life cycle time by increasing the quality of requirements and reducing the amount of time spent in the application design, development and integration phases.
- Work with other MAXIMUS IT Application leaders to coordinate and improve SDLC standard practices.
- Manage the software engineering staff as a shared service to support multiple projects.
- Ensure that the software engineers have the appropriate tools, skills and training to support the project needs.
- Manage geographically distributed staff to maximize staff utilization.
- Manage staff development to maximize benefits to employees and MAXIMUS.
- Work closely with Delivery Managers and Product Managers to support product delivery, enhancements and support.
- Drive all aspects of engineering recruiting including, but not limited to, attracting great talent and retaining a highly skilled, proficient engineering team.
- Increase the use of cross geographic teams to increase knowledge transfer and reduce risks for MAXIMUS.

• Automation: Develop and implement an automation strategy that aligns with company objectives, aiming to maximize test coverage and improve overall product quality. Oversee development custom code/solutions to facilitate automation. Hands-on automation experience, a strategic mindset, and strong collaboration skills to drive continuous improvement and excellence in quality assurance across projects.

• Framework Design: Actively participate in designing, coding, and reviewing automation frameworks and scripts, drawing on deep technical expertise.

• Team Leadership: Lead and mentor a team of automation engineers, set strategic objectives, monitor progress, and foster professional development and growth.

• Cross-Functional Collaboration: Work closely with development, QA, and DevOps teams to integrate testing seamlessly into CI/CD pipelines, streamlining the testing process.

• Optimization & Innovation: Identify and implement opportunities to improve test execution speed, reduce redundancy, and enhance reliability across systems. Stay updated on the latest automation tools and technologies, selecting solutions that best fit the organization's needs. Conduct POCs for new tools and technologies as needed.

• Performance Tracking: Define and track key performance indicators (KPIs) to measure automation effectiveness and quality improvements.

• Test Management: Oversee manual and automation software testing activities for systems implementation and O&M software development projects. Design and develop testing strategies, plans, and schedules to support efficient execution. Review automation framework, peer review of automation code, test scripts and test suites to ensure adherence to coding and security standards.

• Resource Management: Provide estimates for testing efforts (manual and automation), participate in estimation reviews, and manage testing environments for various testing activities.

• Metrics & Reporting: supporting report testing metrics, such as defect containment, test coverage, test execution progress, and automation ROI, to support informed decision-making.

• Tool Suite Oversight: Engage in the selection, implementation, and maintenance of the test automation tool suite.

Minimum Requirements

- Manages activities of two or more sections or departments.
- Exercises supervision in terms of costs, methods, and staffing.
- In some instances this manager may have subordinate supervisors and/or managers.
- Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship.
- Establishes operational objectives and work plans and delegates assignments to subordinates.
- Senior management reviews objectives to determine success of operation.
- Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.

• 7+ years of experience as a hands-on technical/automation manager for an automation testing team in a mid-large sized web and mobile applications projects.

• Thorough understanding of all phases of the SDLC in an Agile/Scrum environment.

• Advanced proficiency with Test Management tools and automation tools like Selenium.

• Strong experience with building and maintaining automation frameworks and hands-on experience with automation methodologies such as BDD. Exposure to AI and machine learning techniques to enhance automation capabilities.

• Proven ability to code in Python and or Java using OOPs concepts to build reusable and maintainable automation scripts and develop custom solution(code)

• Oversee development custom code/solutions to facilitate automation.

• Proficient with API testing (including mobile APIs) and web services testing using tools such as SOAP UI or Postman.

• Proficient with CI/CD pipelines, testing in Cloud or Hybrid environments, and integration with GitHub for version control.

• Proficient with AWS services, including S3 for cloud-based testing and storage solutions.

• Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.

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EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

116,700.00

Maximum Salary

$

220,560.00