Senior Support Engineer – Cloud Platforms - Applied Research Associates, Inc

You will be part of a multi-disciplinary collaborative team of cloud, DevOps, hardware, software, and security engineers. You will advise and support customer teams of more than one hundred developers (and growing) on their usage and implementation of our cloud platform solutions. You will be part of our employee-owned international research and engineering company. ARA is recognized for providing technically superior solutions to complex and challenging problems in the physical sciences, and you will be on this team.

• You will work with customers and developers to understand and elicit requirements and build intuitive, interactive, and flexible solutions to complex problems
• You will support and enhance a cloud platform that:
  • Automates access to a suite of shared services, including software development tools.
  • Automates deployment and upgrades of the environment using infrastructure and configuration as code
  • Uses Kubernetes as the foundation
  • Automates compliance and security for cloud services
• You will be working closely with tech leads, developers, and DevOps engineers so a team player personality and excellent written/oral communication skills will be essential.

Senior Support Engineer – Cloud Platforms Required Experience & Skills:

• US Citizenship required
• The nature of work (i.e. interactions with the intelligence community and DoD programs) requires eligibility to apply for and hold a US security clearance; selected applicants will undergo a security investigation and must meet eligibility requirements at the time of employment
• BS or higher in computer science, IT, engineering, applied mathematics, or a closely related field.
• 8+ years relevant work experience with BS
• 6+ years relevant work experience with MS
• Team player with excellent communication skills
• Relocation to St Louis, MO; this is a fulltime onsite position involving close collaboration with customer teams (no remote work).

Senior Support Engineer – Cloud Platforms Preferred Experience & Skills:

Above all, we value passion, a desire to learn, and teamwork. We are confident that if you possess the right attitude, work ethic, and skill set that you could succeed in the role. In addition to the experience and skills above, if you have any of the following you will be able to accelerate your effectiveness and impact.

• Experience collaborating with customers and external teams
• Experience with AWS or equivalent cloud providers
• Experience with programming languages such as C++, Python, Java
• Experience with containerization or Kubernetes
• Experience building and maintaining CI/CD pipelines
• Experience with networking, especially with debugging connection issues

If this is the perfect job for you please apply online at https://www.ara.com/job-search today!

Who is ARA?

Do you want to work for a purpose? Applied Research Associates, Inc. (aka ARA) is an employee-owned international research and engineering company. We have been providing technically superior solutions to complex and challenging problems in the physical sciences since 1979. ARA has over 2,000 employee owners and continues to grow rapidly. Together, our offices throughout the U.S. and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement.

ARA also prides itself on having a challenging culture where innovation and experimentation are the norm. The motto, “Engineering and Science for Fun and Profit” sums up the ARA experience. Employee ownership ensures you have a voice with what happens in the company. We are also very proud of our Women’s Initiative Network (WIN), whose purpose is to motivate, support, and encourage professional career development for women to maximize career and professional accomplishments.

To find out more about what ARA has to offer, visit our website: https://www.ara.com/benefits/

Experience

• 8 - 10 years: Relevant Work Experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)