Senior Specialist, Billing Audit and Corrections - XPO NAT Solutions LLC

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Senior Specialist, Billing Audit & Corrections at RXO, you will communicate extensively with our clients and internal customers to ensure billing issues are not the cause for lack of payment and address any billing errors that may arise to prevent future occurrences. If you’re looking for an exciting opportunity with a rapidly growing global company, join us at RXO.

What your day-to-day will look like:

• Research discrepancies and resolve variances in alignment with processes and workflow
• Validate invoicing for accuracy; correspond with key stakeholders to resolve inaccuracies or issues
• Perform root cause analysis of uncollected accounts receivable (AR)
• Validate system data for accuracy of customer contracts

• Research, analyze and identify issues and errors on freight invoices and bills of lading; collaborate with internal and external parties as needed to resolve issues
• Perform account maintenance to add, change or delete customer information, data elements or attributes
• Escalate issues as needed to push for timely resolution.
• Assist Manager as needed with running reports

What you’ll need to excel:

At a minimum, you’ll need:

• Bachelor’s degree or equivalent work experience
• 2 years of experience in transportation
• Experience in customer contract auditing and accounts receivable
• Broad range of network and desktop knowledge, including experience with Microsoft Office programs, specifically Excel

• Excellent verbal and written communication skills
• Ability to work independently and in a team environment
• Highly organized work style with the proven ability to multitask and prioritize workloads
• Demonstrated analytical skills; ability to effectively identify and resolve problems

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .