Senior Solutions Engineering Manager, FSI - Splunk
Raleigh, NC
About the Job
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role
Splunk is seeking a highly motivated, results oriented individual to join our dynamic Pre-Sales team. Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions? You will manage a team of Solutions Engineers in support of sales to achieve revenue targets and ensure customer success. Take the lead technical role in your region supporting sales activities, recruiting top talent, and actively engaged with key customers. Ensure tight alignment between field sales and other organizations within Splunk. This is a hands-on combo coach/player management role.
Responsibilities
+ Lead a team of Solutions Engineers helping to ensure sales and customer success
+ Engage directly with Pre-Sales and Sales Leadership to strategize on their opportunities and engage on pre-sales activities for Splunk’s solutions
+ Conduct pipeline recruiting efforts to find and hire top field engineering talent within your region. Mentor/coach new hires during on-boarding and subsequent phases to ensure proper ramping of skills and capabilities
+ Ensure that your team is enabled to support required Splunk products and solutions along with required sales/soft skills
+ Work closely with field leadership to jointly develop strategic and technical account plans;
+ Interact with customers and prospects to understand their business challenges
+ Develop a close working relationship with Professional Services and Education to ensure alignment between pre and post sales activities
+ Support Splunk Professional Services by identifying and scoping new opportunities and following major engagements to ensure customer success
+ Provide Sales Engineers with continual development feedback and co-developing development plans for each individual
+ Manage performance and key talent closely ensuring that we are taking the necessary actions to retain top talent and manage performance at all levels
+ Deliver annual performance reviews using the skill/will methodology along with assisting SE’s with building out and executing their individual development plans
+ Conduct regular 1:1’s with team members to provide constructive feedback and skills development;
+ Work cross functionally with support, product management, engineering, and other organizations to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations
+ Deliver presentations and technical briefings to customers on Splunk products and solutions. Assist and manage with critical Splunk evaluations and POC’s
Requirements
+ At least 8+ years’ experience in technically selling and supporting software products to IT organizations
+ At least 2+ years’ related SE/SA Management experience is highly preferred
+ Experience working with large financial services customers
+ Excellent communication skills – written and oral. Ability to communicate complex ideas; Very articulate
+ Experience and familiarity with the Splunk portfolio is helpful.
+ Domain expertise with IT Operations, Application Management, and/or Security/Compliance is desirable
+ Experience with networking, server, application, virtualization, big data, and web technologies.
+ Ability to work with diverse groups of people; challenge and lead people toward their peak performance
+ Able to travel up to 50%
+ BS in Computer Science, Management Information Systems
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
OTE Pay Ranges
For sales roles the ranges are expressed as On Target Earning or OTE (OTE = base + incentives in the form of sales incentive plans).
SF Bay Area, Seattle Metro, and New York City Metro Area
On Target Earnings: $242,000.00 - 332,750.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), New York (excludes NYC Metro Area), and all other states.
On Target Earnings: $232,000.00 - 319,000.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com .
Role
Splunk is seeking a highly motivated, results oriented individual to join our dynamic Pre-Sales team. Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions? You will manage a team of Solutions Engineers in support of sales to achieve revenue targets and ensure customer success. Take the lead technical role in your region supporting sales activities, recruiting top talent, and actively engaged with key customers. Ensure tight alignment between field sales and other organizations within Splunk. This is a hands-on combo coach/player management role.
Responsibilities
+ Lead a team of Solutions Engineers helping to ensure sales and customer success
+ Engage directly with Pre-Sales and Sales Leadership to strategize on their opportunities and engage on pre-sales activities for Splunk’s solutions
+ Conduct pipeline recruiting efforts to find and hire top field engineering talent within your region. Mentor/coach new hires during on-boarding and subsequent phases to ensure proper ramping of skills and capabilities
+ Ensure that your team is enabled to support required Splunk products and solutions along with required sales/soft skills
+ Work closely with field leadership to jointly develop strategic and technical account plans;
+ Interact with customers and prospects to understand their business challenges
+ Develop a close working relationship with Professional Services and Education to ensure alignment between pre and post sales activities
+ Support Splunk Professional Services by identifying and scoping new opportunities and following major engagements to ensure customer success
+ Provide Sales Engineers with continual development feedback and co-developing development plans for each individual
+ Manage performance and key talent closely ensuring that we are taking the necessary actions to retain top talent and manage performance at all levels
+ Deliver annual performance reviews using the skill/will methodology along with assisting SE’s with building out and executing their individual development plans
+ Conduct regular 1:1’s with team members to provide constructive feedback and skills development;
+ Work cross functionally with support, product management, engineering, and other organizations to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations
+ Deliver presentations and technical briefings to customers on Splunk products and solutions. Assist and manage with critical Splunk evaluations and POC’s
Requirements
+ At least 8+ years’ experience in technically selling and supporting software products to IT organizations
+ At least 2+ years’ related SE/SA Management experience is highly preferred
+ Experience working with large financial services customers
+ Excellent communication skills – written and oral. Ability to communicate complex ideas; Very articulate
+ Experience and familiarity with the Splunk portfolio is helpful.
+ Domain expertise with IT Operations, Application Management, and/or Security/Compliance is desirable
+ Experience with networking, server, application, virtualization, big data, and web technologies.
+ Ability to work with diverse groups of people; challenge and lead people toward their peak performance
+ Able to travel up to 50%
+ BS in Computer Science, Management Information Systems
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
OTE Pay Ranges
For sales roles the ranges are expressed as On Target Earning or OTE (OTE = base + incentives in the form of sales incentive plans).
SF Bay Area, Seattle Metro, and New York City Metro Area
On Target Earnings: $242,000.00 - 332,750.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), New York (excludes NYC Metro Area), and all other states.
On Target Earnings: $232,000.00 - 319,000.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com .
Source : Splunk