Senior Salesforce Administrator - iPipeline

As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry’s largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience – from proposal to commission– so they can help better secure the financial futures of their clients.

At iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions. We’re passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion.

We’re proud that we’ve been recognized  as a repeat winner of various industry  awards, demonstrating our excellence and highlighting us as a top workplace in both the US and the UK. We believe that the culture we’ve built for our nearly 900 employees around the word is exceptional -- and we’ve created a place where our employees love to come to work, every single day.

Come join our team!

About iPipeline

Founded in 1995, iPipeline operates as  a business unit of Roper Technologies (Nasdaq:  ROP), a constituent of the Nasdaq 100, S&P 500®, and Fortune 1000® indices. iPipeline is a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life insurance and pensions industries in the UK. We couple one of the most expansive digital and automated platforms with one of the industry’s largest data libraries to accelerate, automate, and simplify various applications, processes, and workflows – from quote to commission – with seamless integration. Our vision is to help everyone achieve lasting financial security by delivering innovative solutions that connect, simplify, and transform the industry.  

iPipeline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. We are committed to building a supportive and inclusive environment for all employees.

This is an office-based position.

We are seeking a Expert Salesforce Administrator to lead the design and implementation of advanced Salesforce solutions that drive business success. This role involves defining architectural strategies, collaborating with cross-functional teams, and delivering scalable, efficient, and secure Salesforce implementations. The ideal candidate possesses deep technical expertise, strong leadership skills, and the ability to align Salesforce capabilities with business goals.

Key Responsibilities:

Salesforce Administration:

• Manage and configure Salesforce applications, including Sales Cloud, Service Cloud, Marketing Cloud, or other Salesforce tools.
• Customize objects, fields, workflows, validation rules, page layouts, and record types to meet business requirements.
• Ensure the system remains current with periodic Salesforce releases and manage related updates or adjustments.

Project Leadership:

• Collaborate with stakeholders to gather and analyze business requirements, translating them into technical solutions.
• Oversee the end-to-end implementation of Salesforce projects, ensuring high-quality delivery.
• Guide developers and administrators in building and maintaining Salesforce solutions.

Technical Expertise:

• Develop and manage custom Salesforce solutions using Apex, Visualforce, and Lightning Web Components.
• Optimize Salesforce system performance, scalability, and security.
• Implement and maintain CI/CD pipelines for Salesforce development.

Stakeholder Collaboration:

• Partner with business leaders to align Salesforce solutions with organizational goals.
• Provide technical guidance to internal teams, including developers, administrators, and business analysts.
• Lead efforts to evaluate and integrate AppExchange applications and third-party tools.

Innovation and Thought Leadership:

• Stay updated on Salesforce advancements, including new features, releases, and industry trends.
• Serve as a subject matter expert to train and support end users.
• Advocate for innovative Salesforce features and tools that enhance business processes.
• Mentor junior team members and promote a culture of continuous learning.

Experience:

• 8+ years of Salesforce experience, with at least 3 years as a Salesforce Architect.
• Proven expertise in designing and implementing Salesforce solutions at an enterprise level.

Certifications:

• Salesforce Administrator (ADM-201) certification (required).
• Advanced Salesforce certifications such as Advanced Administrator, Platform App Builder, or Sales/Service Cloud Consultant (preferred).

Skills:

• Advanced knowledge of Salesforce architecture and data model.
• Expertise in using declarative tools such as Process Builder, Flow, and AppExchange applications.
• Extensive experience with Conga Composer or similar contract management/workflow tools integrated within Salesforce.
• Proficient in MuleSoft Composer.
• Proficient experience with third-party integrations and API connections.
• Strong analytical and problem-solving capabilities.
• Advanced communication and stakeholder management skills.

Education:

• Bachelor's degree in computer science, Information Technology, Business Administration or related field (master's preferred).