Senior Sales Manager - Hotel Arundel - Southern Management Companies, LLC.

GET TO KNOW THE HOTEL AT ARUNDEL PRESERVE:

The Hotel at Arundel Preserve (Hotel Arundel) is the premier independent hotel in the BWI\Hanover market close to Columbia, Baltimore, Annapolis and Washington DC. As an upscale property with two unique full-service restaurants, an extensive fitness center and indoor pool, along with 12,000 sq. ft. of meeting space, it is perfect for both business travelers, leisure guests and groups. As a part of Southern, we focus on providing the same experience to our team members through personal engagement, a comprehensive benefit program, and unmatched training and growth opportunities. We are looking for high-energy, personally motivated leaders to help us make the Southern Difference both internally and for our guests and visitors!

WHAT WE ARE LOOKING FOR:
The Hotel at Arundel Preserve is seeking a dynamic, engaging, experienced sales professional who has demonstrated the ability to pursue, build, and fortify relationships in the business community. The ideal leader is an aggressive prospector with market-leading closing skills and the ability to lead by example working within a strong and outgoing team environment.



WHAT WE EXPECT FROM YOU:





* Actively engaged in the sales process from prospecting to closing

* Negotiate guest room rates and/or hotel services within approved booking guidelines

* Accurately produce and review all group sales agreements

* Strong ability to work independently

* Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients

* Actively prospect and qualify new business including outside direct sales and out-of-market travel from time to time

* Arrange and conduct special events, site inspections and off-site presentations for potential clients

* Participate in appropriate organizations, networking events and attend trade shows per market segment

* Implement strong prospecting plan to ensure booking success

* Act as the senior sales presence in the absence of the Director of Sales and Marketing

* Ensure unresolved incidents are reported to Manager/Supervisor

* Contribute to the team's success by accomplishing tasks and assisting with projects as needed

* Track activities in Hotel's sales and catering system including all notes, actions and details related to sales activities

* Maintain knowledge and compliance with departmental policies, service procedures, and standards

* Acknowledge all guests and respond promptly to their needs

* Achieve/Exceed monthly sales goals

* Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately

* Availability during peak operating times, i.e.: Weekends, Holidays and Special Events

* Attend department meetings and training sessions as necessary

* Support Southern Management's Mission, Vision, and Values

* Comply with all Southern Management's policies and procedures

* Perform various other duties as assigned by Director

* Lead by example, be a positive example for team in action and attitude

* Work collaboratively with others to analyze and improve work processes

* Positive interaction with all levels of management and vendors



JOB KNOWLEDGE & SKILLS:





* Professional appearance

* Knowledge of hotel and food & beverage operations

* Delphi FDC \ Salesforce experience is a plus

* Excellent written and verbal communication skills

* Compute basic arithmetic and mathematical calculations

* Organized and detail oriented

* Excellent time management skills

* Excellent interpersonal skills

* Sound leadership and managerial skills

* Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction

* Technical knowledge and competency in necessary systems and software including Delphi FDC, Microsoft Office, etc.








* Minimum four-years demonstrated sales experience in a full-service hospitality environment. Corporate Market experience preferred
* High School Diploma or equivalent required
* Associate degree in relevant field preferred

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled