Senior Event Sales Manager - Puttshack USA Inc

Senior Event Sales Manager

Puttshack Atlanta High Street

About Puttshack:

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.

Our Purpose: To bring everyone in to play.

Our Vision: To be the universal answer to the question 'Where should we get together?'

Our Mission: To create lasting memories for people of all generations through a shared, world-class entertainment experience.

Our Values:

• Bring your 'A' game. We strive for excellence in everything we do.
• Lead the Way Our associates embrace and are inspired by change.
• Own the Fun We revel in our guests' enjoyment.
• Care Deeply - We take great care of our guests, our associates and the communities we call home.

The Role:

The Senior Sales Manager is a venue leader and department head responsible for "leading the way" by overseeing a team of hospitality professionals who care deeply about creating an elevated, one-of-a-kind guest experience. The Senior Sales Manager will help mentor and develop the Sales Manager and Sales Administrator, while also booking and detailing their own events to ensure the team meets and exceeds sales goals. This position will also drive sales by implementing strategies and partnerships to increase bookings, improve referrals and grow the Puttshack brand in the community.

Reports to: Director of Operations

What You'll Do

• Bring your 'A' Game to work every day to drive revenue by meeting and exceeding sales goals
• Lead the way by overseeing sales department and developing Sales Manager and Sales Administrator team on all aspects of event sales including prospecting, upselling, strategic selling, guest recovery, communication, networking, prioritization, and time management.
• Motivate sales team and review goals to ensure team is meeting or exceeding goals and delivering the highest level of customer service to our clients
• Collaborate with Director of Operations and Executive Chef to ensure high level event execution
• Identify key corporate accounts in market, reach out via multiple touchpoints and develop relationships with decision makers to grow event sales
• Develop monthly, quarterly and annual targeted event sales goals

• Review local donation requests for brand alignment
• Assist Sales Manager to work through full venue buyout requests, special requests and guest recovery when necessary
• Contribute to sales goal by booking events and providing exceptional customer service, working with clients through every step of the planning process
• Actively prospect for new business through cold calling, site tours, office visits, trade shows, social media, local marketing events and networking events

• Attend networking events to build relationships in the local business community and help grow the Puttshack brand
• Build relationships with hotels, DMCs, CVBs and Chambers of Commerce for referrals
• Work with Sales Manager prior to opening to perform competitive market analysis and identify associations to join to help drive sales and establish Puttshack in the local community
• Schedule weekly sales team meetings and 1 on 1s with Sales Manager and Sales Admin
• Attend weekly manager meetings and 1 on 1s with Director of Operations
• Develop and execute quarterly strategic plan to drive sales
• Create commission report after end of each period
• Collaborate with National Sales Team to create marketing assets and identify sponsorship opportunities to drive group sales

Who You Are:

• Prior experience as a Director of Sales or Sales Manager in a high volume ($2M+ annual event revenue) restaurant, hotel, or entertainment environment
• 5-7+ years of B2B and/or B2C sales background with experience in leadership
• Skilled at working collaboratively with multiple departments as well as coaching, mentoring and developing a team
• Overall knowledge of the local area businesses and existing client base
• Strong presentation and negation skills
• Experience with prospecting, cold calling, developing leads list, strategic planning and budgeting Excellent communication, time management, presentation, and organization skills

• Ability to go above and beyond, demonstrating meaningful care in everything you do
• A high level of emotional intelligence and overall self-awareness

• High school diploma or equivalent
• Ability to work flexible hours, including evenings, weekends, and holidays
• Ability to stand and walk for long periods of time including maneuvering up and down stairs

What's in it for you:

• Paid PTO
• Health insurance: medical, dental, and vision
• 401K
• 50% off Food & Beverage
• Free Mini Golf
• Paid Parental Leave

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.