Senior Sales Engineer - Tbwa Chiat/Day Inc

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

This is a fast moving, interesting space with room for growth, and potential to make a real impact.

The Role:

As a Partner Sales Engineer at Ping Identity, you will bring a passion for identity and a customer-first mindset. You will work side-by-side with a highly effective partner team on engaging and interactive customer oriented meetings, demonstrations, and proofs of concept that articulate the business and technical value customers will receive from a Ping Identity solution. You will be an active member of a team that empowers personal, team, and partner success. This role will be a key contributor to our overall sales and business development strategy as we look to continue maturing our partner network that will ensure sustained growth across Europe as well as seeking to build out our partner capability in a number of other developing markets.

As a Partner Sales Engineer you will have the opportunity to not only enable partners, but also to work alongside them and support them as they go to market with Ping Identity solutions. In this capacity you will build and exercise deep technical and consultative skills while leveraging your soft skills to maintain engagements and keep them moving forward. Collaboration is at the heart of this role; you will need to exercise consultative skills to rapidly understand an identity problem, prototype a full stack solution and implement this as a reusable asset that can be leveraged to accelerate partner-led engagements.

Your expertise with Identity and Access Management (IAM) technologies coupled with your insight into our System Integrator’s unique needs, all matched with Ping Identity’s visionary capabilities, will enable you to present uniquely innovative and effective solutions that will enhance the customer’s success with Ping Identity.

Responsibilities:

• Foster close relationships with delivery partners to support the technical sales relationship and build a mutual beneficial plan of success for delivering Ping Identity solutions.
• Support partner teams to understand and deliver enablement to drive business goals.
• Share knowledge and collaborate closely with the Field SE team, and occasionally contribute to broader opportunities and initiatives.
• Become familiar with elements that include marketing events, solution and sales training, joint solution development and joint account sales activities that will drive the alliance relationship.
• Support partner technical learning events across supported sales regions which might include delivering solution presentations, whiteboarding, and demonstrations.
• Work with the partner team to identify gaps in partner enablement, then create and execute on plans to close those gaps.
• Provide pre-sales technical guidance to partners, i.e., product demonstrations, proof of concept for proposed solutions, and/or technical workshops.
• Work with partner teams to enable them to achieve customer wins, emphasizing key sales cycle phases of: Qualification, Discovery, and Technical Proof Phase.
• Able to travel up to 30% of the time.

Skills & Qualifications:

• 4+ years in customer facing professional services or presales positions.
• Strong base of system integrator industry knowledge.
• Ability to develop and nurture relationships with System Integrators and Ping Identity Partner teams to better understand demonstration needs and solution requirements.
• Ability to rapidly innovate through development of mobile and web applications, APIs and platform configuration to build the demonstration assets that resonate with both business and technical audiences.
• Strong written and verbal communication skills to empower System Integrator and Channel partner communities.
• Ability to work with a high level of self-direction and/or collaboratively with other teams within Ping Identity.
• Ability to relate proposed solution technical capabilities back to customer needs in a narrative style.
• Some experience but most importantly willingness to learn mobile and hybrid frameworks to deliver demonstrations on a variety of platforms.
• Developing and delivering technical presentations, workshops, customized demonstrations, and proof of concepts.
• Experience working with IAM solutions in or with enterprise organizations.
• Experience with installation and configuration of one or more IAM technologies from: Ping Identity, CA, Oracle, IBM, Novell/NetIQ/Microfocus, or similar.
• Working knowledge of IAM related protocols and formats such as: OAuth2, OIDC, SAML, SCIM, LDAP, JSON, XML, SQL, etc.
• General networking concepts and technologies such as: TCP/IP, HTTP/S, routing, load balancers, proxies, etc.
• Cloud Platforms - AWS, GCP, or Azure.

Ideal Candidate Skills (one or more):

• Firsthand familiarity with capabilities of one or more IAM technologies from Ping Identity, Okta, Auth0, SailPoint, CA, Oracle or similar.
• Understanding of one or more standards and protocols relating to IAM: OAuth2, OIDC, UMA, SAML, SCIM, LDAP, JSON.
• Expertise with one or more typical cloud services providers such as AWS, GCP, Azure.
• Consultancy experience working with external stakeholders such as business partners, customers.
• Experience working closely with a sales organization.
• Understanding of IAM concepts such as Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow.

We provide:

• A great team of smart, fun and genuinely nice individuals.
• Awesome company culture focused around providing a flexible and collaborative work environment.
• Competitive benefits and perks.
• The opportunity to give back via our annual HelPING Hands Day.
• Amazing offices across the globe.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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