Senior Sales Engineer at Contentful

About the Opportunity

Contentful exists to help our customers deliver compelling customer experiences with content at the heart of the conversation. As a Senior Sales Engineer, you will play a critical role in helping our customers and prospects understand the role of content in a modern composable digital landscape.

Our Senior Sales Engineers come from a variety of backgrounds: marketing professionals, sales engineers with experience selling to marketing audiences, as well as individuals with agency and professional services backgrounds. We rely heavily on our core values to identify the right talent at Contentful, as the role of a Senior Sales Engineer is dynamic and multidimensional.

Imagine yourself as a co-pilot on sales opportunities. You will work with your Account Executives in lock-step through key phases of the sales cycle including technical discovery, product presentations, collaborative solution design sessions, interactive trials, proofs of concept, and more. You will build relationships with customer stakeholders to understand their needs and become a trusted advisor to help them navigate the ever-shifting landscape of digital marketing technology and trends.

This is a dynamic role that allows you to be part of a growth company where you can make an impact on sales results, help drive and influence the direction of the Sales Engineering function, work within a positive culture, and continue to grow and expand your career.

What to expect?

• Dive into an immersive onboarding experience that will help you learn the Contentful value propositions, personas, products, MACH and composable solutions, partner ecosystem, and more.
• Become proficient in the Contentful Demo presentation framework.
• Learn the Content Management competitive landscape - both current and legacy platforms - and complementary stack solutions.
• Create deep relationships across the business: sales, marketing, product, partnerships, and others.
• Make an impact on sales revenue by co-piloting sales opportunities along with your Account Executives.
• Understand customers’ short-term and long-term digital objectives, and how Contentful enables their vision.
• Validate and illustrate how Contentful can help the customer with their digital transformation efforts through customized value-based product demonstrations and proofs of concept.
• Assist with the completion of RFIs, RFPs, and Security questionnaires and liaise with other departments to drive finalization.
• Relay product feedback from customers and implementation partners to Product Management, Marketing, and Sales.
• Be a thought leader in Sales Engineering and provide mentorship to other Sales Engineers newer in their careers.
• Travel onsite with customers when necessary.
• Work on exciting internal projects that impact how the Sales Engineering team works and grows.
• Strong leadership and a safe environment to be you and grow your career.

What you need to be successful?

Required

• A Bachelor’s and/or Master’s degree in a comparable field, or equivalent experience.
• Excellent English communication skills, both verbal and written.
• Willingness to travel (up to 50%).
• 3-5 years of sales engineering experience selling cloud solutions to a Marketing audience OR 3-5 years of experience performing a Digital Marketing function.
• The desire to work in a fast-paced environment, across multiple opportunities and teams.
• An individual who understands the Digital Marketing function, the KPIs used to measure success within Marketing, and how content powers a Marketing strategy.
• 3-5 years of sales engineering experience, selling cloud solutions to Marketing, IT, and Development Audiences.
• Strong presentation skills that demonstrate the ability to clearly and empathetically convey business and technical experience to our varying personas.
• A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders.
• Intellectual curiosity for how technology drives change and how that transfers into business value.

Desirable

• 1-3 years designing and delivering digital experiences and/or frontend development (with React, Node, NextJS, etc.).
• Experience working with a Content Management Platform or similar technology (MarTech).
• Prior experience with solution selling methodologies and/or value-based selling techniques.
• Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences.
• Full-time employees receive Stock Options for the opportunity to share in the success of our company.
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days.
• Time off to care for and focus on your growing family.
• Use your personal annual education budget to improve your skills and grow in your career.
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities.
• An annual wellbeing stipend to care for your physical, financial, or emotional health.
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees.

This role will need to be conducted in a state in which we are currently registered to do business.

New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications.

New York Salary Range: $210,000-$229,000
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

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