Senior Restaurant Manager @ Sheraton VBO - Sheraton Virginia Beach Oceanfront

Job Title: Senior Restaurant Manager
Hotel: Sheraton Virginia Beach Oceanfront  
Location: 3501 Atlantic Ave. Virginia Beach, VA 23451
Company: Shamin Hotels

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Position Overview:

The Senior Restaurant Manager is ultimately responsible for all food & beverage operations daily; essentially being the “face of these operations with a hands-on approach and an understanding that full on-the-floor” member and staff engagement is critical. The Senior Restaurant Manager consistently provides superb dining and other food and beverage experiences for guests. This senior level position works closely with and reports to the General Manager

Apply Here! https://shaminhotels.jobaline.com/

Organizational Structure:

Department: Food and Beverage

Status: Full-Time, Exempt

Reports To: Hotel General Manager

Supervision: Hotel General Manager

Pay Structure: Salary, Paid Bi-weekly.

Essential Job Functions:

• Be the primary coordinator of food and beverage budgeting, hiring, training, orientations and creating team environment and supervision of associates.
• Liaise on an on-going basis with the Sales Department to ensure all guests’ needs and requirements will be met.
• Oversee the operation of the following facilities and functions: Restaurant, Room Service, and Seasonal Pool and Cabana Bar Service
• Have a strong and highly visible and respectful presence with guests, be an exceptional communicator, have the maturity to instinctively know how to treat guests with a high-level of service. Further, he or she must be able to communicate these expectations to the staff and positively motivate them to understand and execute those expectations.
• Report to the GM and lead a team comprised of the F&B Team and Culinary Team.
• Develop interesting and innovative ways of promoting; incremental revenue for outlets, use relevant marketing techniques to drive guest usage of food and beverage operations, assuring guest needs and desires are consistently met and often exceeded.
• Be responsive to guest requests for menu selections, event planning, etc., and strive to find creative ways to accommodate reasonable guest requests; believe in the service philosophy; “the answer is yes, now what is the question?”
• Work with appropriate departments and recommend strategies that will achieve the goal of consistently providing outstanding Food and Beverage experience for our guests.
• Research new products and develops an analysis of the cost and profit benefits.
• Review new techniques for food preparation and presentation in a manner and variety that maximizes guest satisfaction and minimizes food costs.
• Have a strong sense of urgency and responsiveness, while also maintaining quality and integrity of the plan.
• Recommend, monitor and manage policies, operating procedures and staffing for all food and beverage operations.
• Provides the vision, leadership and strategy to inspire associates to deliver exceptional service and drive financial success. Embrace and promote Shamin Hotels culture TOPS.
• Ensure compliance with all health and safety, liquor consumption, and other food and beverage regulations; keep current on all matters pertaining to the food and beverage industry.
• Protect guests, associates and the assets by overseen Food and Beverage operations safety to ensure a comfortable environment for guests and associates’ safety. Take proactive preventive measures to maximize workplace safety and loss prevention.
• Have responsibility over all beverage inventories and purchases.
• Maintains appearance, upkeep and cleanliness of all food and beverage equipment and facilities.
• Ensure a professional attitude and proper business attire when on property, ready to meet or service a guest at any time.
• Monitors employee dress codes according to policies and procedures.
• Mentor the development and growth of associates resulting in high employee retention.
• Maintains records of special events, house counts, food covers and daily business volumes.
• Rewards and recognizes team members who utilize their empowerment to meet or exceed guests’ expectations.
• Be a servant leader, hands –on, led by example mentality. Model and promote the vision and culture.
• Ensures proper handling of guest complaints and service outages.
• Complete quarterly china, glass and silverware inventories.
• Participate in design of all food and beverage menus development.
• Establishes and maintains professional business relations with vendors.
• Helps develop wine lists and bottle or glass wine sales promotion programs.
• Is committed to improving all aspects of the operation daily.
• Flexibility to work various schedules as business demands including nights, weekends and holidays.

Qualifications:

• Must be at least 21 years of age.
• High school diploma or GED certification required.
• Extensive experience in a restaurant or bar.
• Experience as a Restaurant Manager preferred.
• Knowledge and understanding of ABC laws.
• 2 years of hotel experience preferred.
• Marriott brand experience preferred.
• Cash handling knowledge required.
• Excellent English verbal and written communication skills.
• Previous experience in a similar role preferred.
• Strong communication and organizational skills.
• Attention to detail and a passion for delivering exceptional service.
• Flexibility to work evenings, weekends, and holidays required.

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, gym membership discounts, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promotion from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

About Us:

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.