Senior Research Analyst (Remote) - ESL FACEIT Group

At EFG (ESL FACEIT Group) we create worlds beyond gameplay, where players and fans become a community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG, UNTIL IT’S GG FOR ALL”.

Our passion, craft, and DNA align to create and shape the world of esports, gaming tournaments, leagues, events, and holistic ecosystems through our millions of players, fans, and heroes, as well as through our people and culture.

Are you the Indiana Jones of data, with a passion for uncovering the hidden treasures that drive business success? We're on the lookout for a Senior Research Analyst who’s experienced in the craft of research. If you thrive on navigating the dense jungles of data and turning your discoveries into strategies that make an impact, then this is your moment to shine.

Your mission, should you choose to accept it, is to dig up those golden opportunities with the precision of an archaeologist and lead them from concept to completion, leaving a trail of success in your wake. With your trusted toolkit of research methodologies and prescriptive analytics, you’ll be making a real impact at EFG and helping us build something extraordinary.

This isn’t just another job—it’s your chance to be a founding member of an adventurous team that’s blazing new trails in EFG’s Data Organization. You’ll help craft a research function that’s legendary at a company that’s all about creating epic experiences and connecting communities.  Ready to grab your fedora and whip? Let’s get started!

Expectations

Research

• Conduct research initiatives, leading critical aspects such as design and delivery, and ensuring alignment with business goals;
• Define research objectives, methodologies, deliverables, and timelines in collaboration with the Research Analytics Team and stakeholders;
• Drive collaboration and communication among team members to achieve project milestones and deliverables;
• Develop data-driven hypotheses and design experiments to test them, contributing to the company’s understanding of key business drivers;
• Explore and apply new data sources, tools, and methodologies to improve the team’s research capabilities.

Business Impact

• Apply your fresh perspective, curiosity, and analytical thinking to uncover new research opportunities that contribute to the business’s success;
• Translate research findings into clear, actionable insights and prescribe recommendations that influence strategic decision-making;
• Partner with stakeholders to implement research-driven solutions and track KPIs to measure their impact.

Technical

• Serve as a key technical resource within the Research Analytics team, sharing knowledge and best practices;
• Stay updated on emerging trends in analytics and research, and share insights with the team to foster a culture of continuous learning;
• Contribute to the improvement of team processes and methodologies, ensuring the delivery of high-quality research outputs.

Requirements

Research Expertise

• 5+ years of experience as a research analyst or in a similar analytical role;
• Track record of delivering research projects with significant, measurable business outcomes;
• Experience formulating hypotheses and designing experiments, including T-tests, Chi-Square, ANOVA, A/B testing, matched pairs, etc;
• Skilled in analyzing and generating insights from diverse data sets, such as transactional data, survey data, and unstructured text data. Familiarity with industry-specific data sources and APIs is a plus.

Analytical Rigor

• Proficiency in SQL and Python or R for data extraction, transformation, cleaning, and analysis;
• Experience conducting Exploratory Data Analysis (EDA) to identify patterns and anomalies within large datasets;
• Strong knowledge of statistical methods and the ability to apply them effectively, including regression, time series, non-parametric analysis, clustering, Bayesian inference, etc.

Communication and Stakeholder Management

• Ability to synthesize research findings and craft compelling narratives;
• Strong communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences;
• Experience building and maintaining strong relationships with stakeholders, earning their trust through frequent communication and consistently high-quality deliverables.

Traits

• Culture eats strategy for breakfast - You like to have a good time while getting things done. When we say a “team player,” we mean it - you have a crisp high-five and funny stories to tell. You have your team’s back, and the team has yours;
• You love learning new things: You know that there’s always more to learn. You’re up-to-date on new trends in data – you know who’s using what to solve various problems and are excited for the next release of your favorite tool;

• Past experience in the Esports/Gaming/Betting/Events industry would be a great asset;
• You make the time to cheer and enjoy the ride.