Senior Receptionist and Switchboard - Rose International

Provides exceptional service within a Legal office/environment by greeting/assisting all visitors and answering and handling incoming calls for the customer/business. Also performs administrative duties as necessary. Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services.

•Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach.
•Schedules meeting rooms, insuring that each conference room has the necessary supplies, beverages, video conferencing etc. prior to the clients meeting times.
•Answers all incoming telephone calls made to the firm, by following firm/client phone etiquette expectations and ensuring communication at a professional level.
•Engages in company and community service events or firm initiatives, philanthropies.
•Performs light clerical/admin assistant duties: Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required.
•Prepares documents, maintains files and calendars, schedules appointments and meetings as required.
•Prepares legal documents and correspondence from draft or dictated text as required.
•Manages calendars and assists in meeting deadlines as required.
•Provides light housekeeping duties, maintaining an organized work space.
•Provides “value added” services as approved by Site Manager/Supervisor.
•Builds professional relationships with clients as well as employees within the firm.
•Educates themselves on the firm culture, the key people, the roles of those key people and assimilates themselves into the culture.
•Understands firm culture and expectations in regards to greeting clients and other visitors to the firm.
•Maintain proper visitor and guest security procedures as laid out by client and the firm.
•Monitors whereabouts of attorney’s and staff in order to appropriately handle telephone calls, visitors and/or questions.
•Serve as firm concierge in regards to guests, clients and staff, familiarizing themselves with the area, restaurants, coffee houses etc.
•Maintain professional appearance and cleanliness of firm lobby.
•Orders supplies when necessary, organize supply room, supply closets etc.
•Performs light hospitality when necessary, coffee, water, order food, drinks.
•May be responsible for assisting with issuing and keeping track of customer property (ID badges, cellular phones, phone/address book, Company directory, etc.).
•Performs other duties as assigned.

Required:
•High school diploma required.
•Three (3) years of related business experience preferred, strong preference for Admin and switchboard experience particularly in a law firm/legal environment.
•Associate Degree or Bachelor’s degree preferred.
•MS Office Suite experience, specifically Word and Excel.
•Excellent customer service skills and detail oriented.
•Ability to handle multiple tasks simultaneously.
•Demonstrated organizational and communications skills.
•Professional competency.
•Ability to work with Technical equipment.

Benefits:

For information and details on employment benefits offered with this position, please visit here .Should you have any questions / concerns, please contact our HR Department via our secure website .

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender(expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).