Senior Quality Engineer - American Express

DescriptionYou Lead the Way.
We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success.
Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day.
And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.
Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.
Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.
And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.
Find your place in technology on #TeamAmex.The U.S.
Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance.
It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.How will you make an impact in this role?The American Express USCDT CPD team is responsible for delivery of critical strategic initiatives for US Consumer and other enterprise businesses.We are seeking an experienced Quality Test Manager and team leader with test strategy, management and automation experience to join our team in Phoenix.  Our Quality Test Managers understand that “good enough” is never enough.
They strive for the highest levels of quality and the most efficient methods to achieve it.
They are experts in testing strategies, tooling, and execution.This position suits someone who can hit the ground running, form working relationships quickly and add value by introducing best test practices and techniques.As a Quality Test Manager in USCDT CPD, you will:Develop Test Strategies, Plans and Execution Artifacts with internal and external partnersManage testing & guide QAs for user journey testing across various platforms for large & complex projectsBuild and leverage a deep understanding of the products and technology assets being tested to ensure optimal test coverageLead a team of test managers to build a high performing team, bring consistency to approaches and artifacts, and execute efficiently across initiativesPartner with application architects and environment operations on test infrastructure designWork with software, infrastructure, and QA engineers to deliver target code qualityWork with Product Owners and Release Train Engineers to review test scenarios, validate test results and maintain documentationDesign quality metrics to be gathered, collated and reported to management.
Identify patterns and opportunities from the metrics to drive innovation and improvementProvide guidance to engineering teams including driving improvements in automation and testing in a Continuous Delivery/Continuous Integration (CD/CI) environmentIdentify opportunities to adopt innovative testing technologies and techniquesMinimum Qualifications:Bachelor’s degree in computer science, computer engineering, or other technical discipline, or equivalent work experience preferred; advanced degree preferred10+ years of proven skills in quality and test engineering in the financial industry specifically the Credit Card and Marketing domains with ability to create test data, write test cases, running functional, automated, and/or performance tests, conducting SWOT analysis and leading defect resolutionSolid experience in test-driven development and Testing Center of Excellence (TCOE) based on the industry best practices, tools, standards and testing governance, test processes, testing templates (Test Plan, Defect process etc.), and test approach for critical enterprise-level projectsExperience in System Testing, Integration Testing, Systems Integration Test, Regression Testing, End-to-End Testing, Functional Testing, Smoke, User Acceptance Test, ETL Testing, Mobile and Automation TestingExperience in recruitment, coaching, and training of new resourcesExperience in managing project teams, business users, suppliers, Onshore-Offshore, multiple geographic locations and time zonesExperience in setting up automation strategy, frameworks and teamsExperience in handling Testing projects in Merchandise & Marketing, Credit cards, Client Server, Web Applications, Java, Mainframes, MQ series, Database (Oracle SQL), Teradata, Extract Transform & Load (ETL), Unix, DB2, HBase (exp.
with credit Cards, Marketing domain)Experienced knowledge of platform delivery methodology (Agile, incl Scrum, Kanban, SAFe, Test-Driven Development (TDD), Behavior Driven Development (BDD))Core knowledge of one or more of the following tools is required: HP Quality Center, Selenium; Unified Functional Test (UFT aka QTP), orchestrators such as XL Release; IBM Rational including Urban CodeAbility to work with several Quality scanning tools, be able to baseline and measure on-going quality metrics, and display via Dashboards and to interpret the data to drive the changes neededHands on experience in automation testing & debugging using tools like POSTMAN, SOAP UI, REST Assured, etc.Experienced knowledge of continuous integration (CI), continuous deployment (CD) and continuous testing (CT) capabilities, including tools such as Jenkins, ARA, Rally and/or JIRA, version control such as GIT or SVN and service virtualizationLeadership qualities, professional presence, extremely strong communication skills and ability to influence without direct authorityExpertise on different phases and deliverables of testing projects- Test plan, test approach, Test data, Test execution etc., including automation for test data, test bed setup and executionCritical thinker, evaluate test needs and make data driven decisions.Preferred Qualifications:Strong technical experience in Oracle, DB2, VSAM, Couch base, HBase, RDBMS and NoSQL DatabasesStrong technical experience working one of more of the following areas: Mainframe, distributed systems, programming languages; Python, Java, Groovy, COBOL, JCL, HTMLm PL/SQL, Java Script, JavaTool and application experience with Pycharm, Hive, Postman, Ready API, Soap UI, Selenium, ETL, Changeman, Putty, SharePoint, Clarity, Eclipse, IBM Data Studio, SQL Developer, JIRA, Kafka, PCOMM, TortoiseSVN, GIThub, Citrix, Splunk, Endevor, File-Aid, Abend-Aid, Xpediter, Princeton SPUFI, QMF, BMC Syncsort Utilities, MPP, Rally, REST APIAny of the following test certifications are a plus; QAI, ASQ, IIST, ISEB, ISTQBQualificationsSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition.
Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include:Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally.
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:  to access the three posters.Employment eligibility to work with American Express in the U.S.
is required as the company will not pursue visa sponsorship for this position.
Job Field: TechnologySchedule: Full-time