Senior QA Performance Test Engineer - Servsys Corporation

Job Title: Senior QA Performance Test Engineer

Job Location: Miramar, Florida/Dallas, Texas - Onsite (Accepting local candidates only)

Overview

• The Senior QA Performance Test Engineer job is responsible for the overall performance quality of systems and technology that are released into ETP’s production environment. The scope of this role includes the comprehensive aspects of quality including
• Performance Testing Strategy and planning, design and development of automated scripts, execution of testing, analyzing results, and metrics reporting.
• In their role, the Sr. QA Performance Test Engineer is responsible for ensuring systems meet business performance requirements (SLAs) and overall business objectives by tracking and reporting performance test results, performance metrics (response times, error rates, throughput, CPU and memory utilization, latency, and more), identified defects, as well as documenting observations and communicating issues to development staff to assist in their resolution.

Duties and Responsibilities

• Write testing strategies, test scripts and conditions to ensure effective performance test coverage

• Execute performance, load, spike, stress, and stability/endurance testing

• Utilize data analytics to determine client usage characteristics and user flows

• Identify test data requirements and work with other teams as needed to create and maintain test data

• Coordinate and schedule testing programs with project and program teams

• Reporting testing outcomes to project stakeholders

• Assist in the implementation and maintenance of software testing tools

• Lead QA projects and teams, become an expert in Client's technology stack, business processes and data exchanges to help ensure proper test coverage and data integrity across all integration points

• Perform quality and testing audits across the various IT functions to ensure quality and testing standards, procedures and methodologies are being followed properly and consistently

• Identify, recommend, and implement process improvement opportunities for Client quality assurance programs

• Stay up to date on software application testing tools and QA best practices

• Deliver quality and testing process training to IT staff and project teams

• Providing coaching and development to Quality Assurance Analysts, mentor peers, and help them build capabilities

• Facilitate Quality Assurance training and education programs for the team

• Coordinating the work of 3rd party Quality Assurance teams

• Leading and directing offshore testing programs

• Maintain a working knowledge of Quality Assurance leading practices and serve as a thought leader to the organization

• Lead the implementation, build-out, or expansion of automated testing tools

• Recommend opportunities to lower testing costs or improve quality through alternative staffing models (e.g., gig, offshore, 3rd party)

• Perform quality and testing audits across the various IT functions to ensure quality and testing standards, procedures and methodologies are being followed properly and consistently

• Improve the efficiency of QA team, mitigate team conflicts and communication problems

• Motivate team members to work collaboratively and effectively

• Plan and document succession planning within scope of responsibility

Minimum Qualifications

• Bachelor’s Degree (computer science, information systems, business administration or other industry related curriculum) or combination of education and equivalent experience

• Five (5)+ years serving as a Quality Assurance Performance Engineer

• Experience with designing and executing Performance Testing with large-scale platforms (SAP, Salesforce, JDA, etc.)

• Demonstrated advanced command using JMeter, LoadRunner, NeoLoad and/or LoadComplete

• Experience with monitoring tools (Dynatrace, Performance Center, AppDynamics, JProfiler, Datadog, NinjaOne)Job Description Template Page 2 Effective: 04/01/2017

• Experience with data analytics tools (Google Analytics, Adobe Analytics, Open Web Analytics)

• Strong team player with willingness to collaborate

• Strong analytical and problem-solving skills

• Strong capability to execute tasks with quality

• Proficient oral and written communication skills

• Good time management skills (i.e. works efficiently)

• Strong attention to detail

• Strong decision-making skills

• Experience working with automated testing tools

• Solid working knowledge of metrics and models in product quality engineering

• Comprehensive understanding of test methodologies and techniques

• Experience coordinating and scheduling testing teams

• Expertise with software application test planning, execution and related testing tools

• Experience working with testing teams that are located offshore

• Experience working with third-party Quality Assurance teams

• Ability to demonstrate Agile delivery values Agile Delivery Values

• Openness – Team and stakeholders agree to be open about all work and challenges

• Commitment – Personally commit to achieving the goals of the team

• Respect – Respect your team members to be capable and independent

• Courage – You have courage to do the right thing and work on tough problems

• Focus – Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Preferred Qualifications

• Master’s degree (computer science, information systems, business administration or other industry related curriculum) or combination of education and equivalent experience

• Experience with Mobile testing tools (Appium, BrowerStack)

• Working knowledge of relational database technologies and SQL

• Strong understanding of database architecture/concepts

• Experience working in Agile environment (SAFe preferred), using DevOps and CD/CI methodology

• SAFe Agile certified

• Experience executing the regression and performance testing for packaged releases on a defined scheduled timeline coordinating the scheduling and resources Specialized Skills and Technologies

• Certified SAFe DevOps Practitioner

• 5+ years’ experience in Selenium or Microfocus UFT, Strong SQL skills, Understanding of cloud technologies like Azure or AWS

• Experience in Microfocus ALM or Microsoft TFS test management tools or Version One

• Experience in Application Programming Interface (API) testing along with multi-system integrations

• Experience in Hybris eCommerce or Adobe or Web/IOS application testing