Senior Project Manager - Tolling - Gannett Fleming, Inc.

Gannett Fleming is hiring a Senior Project manager -Tolling to manage and deliver tolling/mobility solutions projects for our clients. The successful candidate will deliver advisory services in toll technology as well as providing operational and implementation oversight to tolling clients. Offer subject matter expertise through all phases of toll revenue collection system and operations life cycle from assessing current state to assisting in planning for the future. Provide assistance with operational concept development through final selection of technology and services, and subsequently during operations.

Performs complex data and business process analysis to identify opportunities for improvement, need for additional decision-support tools and information, and to arrive at actionable recommendations that can be implemented to improve business outcomes.

Responsibilities: 

• Participates in project management activities to include related oversight activities
• Provides regular and meaningful updates to the client on operational performance and analyzes Service Level Agreements from the toll system vendor(s)
• Develops documents: Technology research reports, system assessments, operations assessments, procurement documents such as requests for proposal for toll systems, back office systems, customer service and operations
• Reviews documents: procurement proposals, project plans, system design, test plans/scripts, software release notes, system upgrades and updates, etc.
• Supports toll system and customer service center implementations including support for oversight of design, testing and installation
• Working as a member of a project team, provides toll program development, policy, technology and operations planning as well as implementation and operations oversight as an advisor to toll clients

Minimum Qualifications

• Bachelor’s degree in engineering, computer science or related discipline
• 15+ years of experience in tolling technology, back office, and/or toll operations solutions or industries that have high transaction environments such as transit and/or customer relationship management solutions
• Software development experience in tolling solutions is desirable
• Application deadline: 8/1/2024

At Gannett Fleming, we believe in improving the lives of the people we serve. We believe in innovation and social responsibility. We believe in the diversity of our team and the creative solutions they provide. We believe in embracing change and emerging technologies while maintaining an unmatched standard of quality. We believe in creating an environment where employees can thrive at home and at work. We believe in engaging our employees, building lasting relationships with our clients, and, in turn, making a difference in the world.

We offer a comprehensive benefits program, which includes medical, dental, vision and life insurance, our tax-deferred 401 (K) savings plan, and the opportunity to incentive compensation for eligible positions. We are committed to your personal growth and professional development, so we offer tuition reimbursement, access to internal and external training programs and support active participation in professional organizations.

Gannett Fleming is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans’ status or other characteristics protected by law. 

Unsolicited resumes from third party agencies will be considered the property of Gannett Fleming

Location: Remote
Working Hours: 8 AM – 5 PM
Employment Status: Full-Time
Internal Requisition ID: 2024-11556

Salary Range: $190,000 - $210,000; Salary dependent upon experience and geographic location

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