Senior Project Manager, Dealer Compliance Team-Regulatory Operations Support - Carvana

About Carvana

Our mission is simple, we are changing the way people buy cars. We are the first 100% online car-buying experience, which means we have no sales team and no commission-based positions within our company. We are completely disrupting the auto industry by removing the painful process of the dealership experience and replacing it with a seamless and convenient online platform. Here at Carvana we are passionate about delivering exceptional service to every customer! After purchasing a vehicle online, the customer can choose to have that vehicle delivered straight to their doorstep, or if they live near one of our awesome vending machines they can pick it up there. One of our customer advocates will meet them with a BIG coin so they can experience our unique way of receiving their vehicle!

About the team and position

Carvana is looking for an experienced Senior Project Manager for our Dealer Compliance team within Regulatory Operations Support. The ideal candidate is a great communicator, a brand ambassador, and possesses the know-how to get the job done. We expect bright people, willing to roll up their sleeves, take on new assignments, and juggle many things at once. This individual possesses outstanding attention to detail and exceptional project management skills. This position will need to take complex ideas and translate them into easy to understand information to all levels of the organization. 

What you’ll be doing

• Manage and report compliance-related improvement initiatives to leadership.
• Serve as Carvana’s subject matter expert for all things relevant to regulatory operations. 
• Partner with a team of regulatory operations specialists, assisting them in their initiatives.
• Prepare regulatory reports and present status in review meetings.
• Demonstrate a proven understanding of regulatory/compliance requirements in order to assist in developing a framework to define, plan, implement and deliver regulatory/compliance changes at Carvana.
• Prepare a variety of written correspondence and documents.
• Oversee the process of bringing Carvana markets up to compliant standards.
• Utilize industry knowledge to identify non-compliant processes and to coach team members.
• Create and foster a culture of compliance awareness within Carvana and emphasize the importance to stakeholders. 
• Consistently operate with the intent to reduce legal risk while maintaining a positive reputation for Carvana.
• Identify skill gaps and training opportunities for the Regulatory Operations Support team. 
• May supervise and develop direct report(s).  
• Other duties as assigned.

What you should have

• A Bachelor’s degree is preferred from an accredited undergraduate institution.
• 4+ years of experience in legal, compliance or regulatory operations.
• Experience managing direct reports or a small project team. 
• Experience creating business and operational processes.
• Paralegal experience or certification helpful/preferred. 
• Detail-oriented with the ability to prioritize, plan, and organize across work-streams.
• Demonstrated ability to lead and influence with no direct authority.
• Strong analytical skills with the ability to analyze data and identify trends.
• Ability to communicate clearly and concisely.
• Strong Microsoft Office skills, Google Suite and project management tools.
• Strong organizational skills and acute attention to detail.
• Ability to build relationships with peers, executive level management, and operational stakeholders.
• Reliable deadline and task management skills.
• An analytical mind with problem-solving skills
• Must be detail-oriented and able to use time management skills to deal with multiple projects and tight timelines.
• Experience using content as a tool that supports business goals and brand strategy.
• Ability to maintain high volume and high-quality content in a fast-paced environment.

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skillset and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements:

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.

We’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.