Senior Project Manager - Casino Gaming - Link Technologies

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Senior Project Manager – Casino Gaming to join our team.

JOB SUMMARY

This role will oversee multiple medium to large-scale projects, guiding cross-functional teams through the design, development, testing, and deployment phases. Ensure timely delivery of all projects within scope and budget, while navigating the dynamic environment of casino gaming and IT.

REQUIRED

• Minimum of five (5) years of project management experience, with a least three (3) years of experience in the casino gaming sector and four (4) years leading IT projects.
• Deep understanding of casino gaming systems, IT infrastructure, and platforms, including slot management, cage operations, table game systems, payment processing, loyalty programs, and online gaming platforms.
• Proven experience managing large-scale upgrades for casino and gaming products, such as slot management, loyalty, and progressive systems, across an enterprise.
• Demonstrated ability to successfully handle multiple projects simultaneously.
• Strong leadership, negotiation, and conflict resolution skills.
• Expertise in budget oversight, risk management, and team leadership.
• Excellent analytical and creative problem-solving capabilities.
• Outstanding planning and organizational skills.
• Ability to collaborate effectively at all organizational levels.
• Skilled in gaining cooperation from senior management, clients, and cross-functional teams.
• Flexible and adaptable to changing priorities, demands, and timelines.
• Comfortable navigating and working through ambiguity.
• Exceptional interpersonal, written, and verbal communication abilities.
• Proficient in project management tools (e.g., MS Project) and methodologies (Agile, Waterfall).

CERTIFICATION REQUIREMENTS

• Ability to obtain and maintain any necessary certifications and/or licenses is REQUIRED.

PREFERRED

• Bachelor's degree in an information technology-related discipline or equivalent experience.
• Familiarity with gaming regulatory compliance and laws, particularly Gaming Control Board regulations.
• PMP certification or equivalent industry recognized certification.

ESSENTIAL JOB FUNCTIONS / DUTIES

• Develop and maintain comprehensive project management plans ensuring adherence to PM methodology.
• Lead all project phases from initiation to completion ensuring timelines, budgets, business milestones, and deliverables are met.
• Delegate tasks to team members based on their skills and responsibilities ensuring efficient task completion.
• Create all required PM artifacts and documentation.
• Adjust project schedules and targets as business needs or financing change.
• Serve as the main point of contact between internal teams (operations, compliance, IT) and external vendors ensuring project alignment across all units.
• Facilitate communication between stakeholders ensuring that goals, updates, risks, and team actions remain in synergy.
• Lead project meetings, resolve conflicts, and maintain productive working relationships with business owners, sponsors, and project teams.
• Identify, assess, and mitigate risks or issues ensuring compliance with gaming regulations and industry standards.
• Develop and maintain RIDA logs (risk, issues, decisions, actions).
• Work closely with legal and compliance teams to meet gaming regulations and ensure all project activities are aligned with regulatory requirements.
• Negotiate conflicts and address issues that may impact project progress.
• Oversee the integration of IT systems with casino operations ensuring they meet functionality, regulatory, and security requirements.
• Lead testing efforts ensuring that systems are thoroughly tested and meet quality standards before deployment.
• Coordinate smooth handovers of systems and ensure the readiness of end-users through proper training and support.
• Manage project budgets, track costs versus forecasts, and make necessary adjustments to ensure financial objectives are met.
• Develop budget requests for resources and oversee vendor contracts, staffing requirements, and team allocations.
• Continuously monitor resource needs, performing quality reviews, and escalating any issues related to scope, budget, or timeline.
• Continuously monitor project progress, identify potential risks early, and implement recovery plans where needed.
• Prepare and present regular status reports for management and stakeholders, covering project scope, milestones, budget, risk, and critical issues.
• Ensure project deliverables are met and that projects are completed to the satisfaction of stakeholders.
• Lead and motivate project teams fostering a collaborative and productive environment.
• Conduct post-project reviews to gather lessons learned and identify areas for improvement in future projects.
• Use past experiences to anticipate potential project challenges and areas for innovation.

Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.