Senior Program Manager - Microsoft Corporation
Redmond, WA 98073
About the Job
C+E team in C+AI builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day. Microsoft Digital employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates.
We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more!
**Job Description/Overview:**
The C+E team builds engineering tools and systems for the Devices Supply Chain and partners with the Azure team to support the Cloud Supply Chain. The Devices Supply Chain supports getting products like Xbox, Surface, HoloLens into the hands of retail or enterprise customers. The Cloud Supply Chain supports getting server capacity in our Azure Datacenters. Supply Chain is key to winning in the Devices and Cloud business because it helps us with faster time to market, increasing profitability and improving our customer experience.
We build our engineering tools and platform for HW engineers, Planners, Sourcing Managers, Factory Operations, Logistics and Warehouse Operations, Customer Support, Datacenter Ops, Microsoft Retail Stores - all of these are involved in the whole lifecycle from designing a product to ensuring we can build them at scale and deliver them to our customers. We partner with suppliers, manufacturers, logistics providers and retailers in order to make and sell Microsoft products and services. Our technology stack is a mix of 3rd party (SAP, Ariba, Aras, CMAP) and homegrown services built on Azure.
We are a data-driven team with a clear focus on our customers and their needs. We are hiring an experienced senior program manager to build a monitoring platform that will enable our engineering and partner teams to ensure all critical supply chain scenarios for Microsoft hardware and cloud business are operating optimally. You will collaborate closely across Supply Chain Engineering and our customers, partners and end users to design and deliver supply chain solutions in a way that they manage cost, quality and on-time delivery and enables Microsoft to sell devices and services.
**Responsibilities**
Do you demonstrate a deep obsession for customers' experiences, and use of data to drive prioritization and decision making? Do you have a passion for mentoring other Product Managers on these skills? Do you have a passion for working with engineers to design and deliver solutions that move the needle and drive business impact? Then, we want to talk to you.
RESPONSIBILITIES
Build the necessary components for a monitoring platform to ensure optimal operations of all critical Supply chain scenarios for Cloud and Device's teams by providing proactive insights to our engineering and partner teams.
Be a key partner to our Devices and Cloud business, understand their requirements/scenarios and deliver capabilities to ensure reliability of e2e scenarios
Identify opportunities to drive business impact and reduce cost, lead times and cycle times, drive quality and making our operations efficient
Driving automation and reducing manual touches
Mentor junior Product Managers and be a great role model of a customer-obsessed and data-driven Product Manager
Anticipate, identify, assess, track and mitigate project risks and issues
Drive thought leadership and showcase Supply Chain solutions on the Microsoft stack
Travel - 0-25%
**Qualifications**
**Required** **Qualifications** **:**
+ Bachelor's Degree in computer science, applied science or related field
+ 5-10 years of experience as a program manager or product manager
**Preferred, not required:**
+ Experience in Supply Chain or Master Data Management
+ 5-10 years of experience driving and building product iteratively
+ Strong leadership skills to influence the agenda among partners and engineering counterparts
+ Ability to work with global teams and influence across matrixed organizations
+ Flexible communication skills that can provide clarity to audiences that include customers, peers and executive leadership
+ Demonstrated commitment to results and impact
+ Experience with a metrics-driven mindset, ability to experiment, learn and improve
**Describe the ideal candidate (optional)**
Our team plays a key role in the digital transformation of Microsoft as well as a showcase in the tech industry. The ideal candidate will have a growth mindset and will be curious, have deep customer empathy, and use insights for decisions and has demonstrated delivering valuable business outcomes through partnership across teams.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work
For Colorado Only
+ The salary for this role in the state of Colorado is between **$126,900 and $190,400**
+ At Microsoft, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.
+ Benefits/perks listed here may vary depending on the nature of your employment with Microsoft and the country where you work.US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and fitness benefits, among others.
Source : Microsoft Corporation