Senior Program Manager - Envita Solutions

Envita Solutions, formerly known as Heritage Interactive Services, is a leading total waste management partner. The company is dedicated to fostering a healthier planet by transforming complex waste challenges into sustainable solutions. Headquartered in Indianapolis, Indiana, Envita Solutions operates in the U.S., Mexico, and Canada, has over 300 employees, and a network of over 3,000 supplier partners. A division of The Heritage Group, Envita Solutions is part of a portfolio of more than 30 companies specializing in heavy construction and materials, environmental services, and specialty chemicals. With unique access to research and development and a leading hard tech corporate venture capital portfolio, Envita Solutions is at the forefront of waste and climate challenge innovation.

At Envita, our guiding principles are the foundation of our company. Our vision is to foster a healthier planet by transforming complex waste challenges into sustainable solutions. We exist to protect human health and the environment and build a safer, more sustainable world. We believe in creating enduring value, building long-term relationships and mutual trust, betting on our people, keeping our eyes open for opportunity, tackling the big problems, and doing the right thing-always.

To lead a team of Program Managers engaged in identifying, implementing, and maintaining by-product management programs for multiple Heritage Interactive customers.

Essential Functions

• Ensures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.
• Develop and lead a team of Program Managers servicing multiple customer accounts.
• Serve as primary point of contact - and build trusted relationships - for specific customer contacts under direction of Operations Manager.
• Serve as a mentor and knowledge resource to co-workers.
• Lead and support Program Manager Team in all areas of their day-to-day business.
• Manage each team members' performance and career development.
• Continuously analyze team for adequate staffing based on customer and contract demands.
• Work with leadership on development and implementation of new opportunities.
• Manage new customer implementation process within team.
• Prepare and present corporate updates on a regular basis.
• Consult with clients and vendors to develop solutions to improve by-product management processes.
• Balance customer contract requirements and company profit initiatives.
• Identify all opportunities that can be serviced by Heritage Interactive and its partners.
• Meet with supplier partners to discuss and negotiate opportunities.
• Preparation of annual budget for client's waste management activities.
• Monitor adherences to budget and negotiate changes with clients when needed.
• Manage implementation to improve waste management procedures.
• Assist with escalated customer aging requests from Account Administrators.
• Enter and maintain information within Salesforce for opportunity tracking.
• Review cost and profit analysis prepared by Program Managers.
• Review and advise on customer proposals.
• Review and approve the need for new suppliers within customer programs.
• Prepare regular operational performance reviews for internal leadership.
• Manage non-contract opportunities derived from customer or vendor relationships.
• Travel throughout US and Canada - approximately 20-60%, depending on account portfolio.

Education Qualifications

• Required High School or Equivalent
• Preferred Bachelor's Degree Four-year degree

Experience Qualifications

• Required 3+ years 4+ years of experience providing consultative solutions to clients
• Preferred 1+ years 2+ years of experience managing a team
• Required Proven experience balancing and delivering multiple projects in a deadline driven environment

Skills and Abilities

• Must be capable of motivating and supervising employees while balancing and delivering multiple projects in a deadline driven environment.
• Must possess strong attention to detail; superior time management skills; excellent communication and relationship building skills.
• Ability to foster lasting relationships with clients and supplier partners.
• Must be comfortable building relationships in-person and remotely.
• Ability to solve problems and provide solutions with limited direction.
• Ability to write and review business proposals.
• Strong Microsoft Excel skills.
• Ability to develop a sound knowledge and understanding of various federal, state, and local industry-related regulations.