Senior Product Manager - Tech, GS S&O - Products & Solutions - Amazon

Description Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). With AWS you can requisition compute power, storage, and many other services - gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with millions of customers in over 190 countries. The Amazon Web Services Global Services, Products & Solutions (GSPS) team is seeking an experienced technical product manager responsible for the lifecycle of the Portfolio Management Tool (PMT), a mission critical application that impacts Global Services, and broader AWS teams, by streamlining six major processes: offering creation and enhancement, offering discovery and usage, proposal acceleration, resource planning, delivery consistency, and Statement of Work (SOW) acceleration. The ideal candidate for this role will be able to distill clear requirements from large and diverse sets of customers, partners, and internal AWS users. You will perform or commission market research, usability studies, and create focus groups to identify best of breed benchmarks and solve customer problems. You will identify meaningful components in a competitive analysis and use it to make informed product decisions. You will communicate product feature releases through internal and external communication channels. You will determine when it is appropriate to build, improve an existing solution, or integrate existing features for a more cohesive end-to-end customer experience. You must be able to evaluate whether a product to be launched meets the identified success criteria. You will influence technical priorities and business strategy through data-driven decisions. You will work with engineering and not allow software work to be de-scoped to a less than acceptable product. You will be an effective negotiator, make smart trade-offs (e.g., time vs. effort vs. features), and drive appropriate schedules. You will collect and analyze feedback to improve overall user experience and content quality. You will write narratives on to-be-built features and enhancements to improve PMT adoption and value. Key job responsibilities You will develop product roadmaps with clear, measurable success criteria. You will define mechanisms and metrics (e.g., KPIs, adoption, usability, value, awareness) that enable you to quickly explain your product's/feature adoption, performance and any variance against goals. You will proactively seek out new and improved data/mechanisms that make the customer experience visible and to ensure your product stays aligned with business goals. You will define showstoppers related to product quality, make sure bugs are triaged, and ensure issues are resolved or mitigated in the right order. You will work with marketing to promote product/feature, including branding, messaging, placement, and promotions. You will contribute to building marketing materials and training content for sales and account management roles. We are open to hiring candidates to work out of one of the following locations: Arlington, VA, USA | Austin, TX, USA | Nashville, TN, USA | Seattle, WA, USA Basic Qualifications - Bachelor's degree - 7+ years of experience owning/driving roadmap strategy and definition - 7+ years of experience managing technical products or online services - Experience with feature delivery and tradeoffs of a product - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications - Experience in using analytical tools, such as Tableau, Qlikview, QuickSight - Experience in building and driving adoption of new tools - Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time - MBA - Excellent communication (verbal and written) and collaboration skills that enable you to earn trust at all levels, including senior leadership - Experience contributing to engineering discussions around technology decisions and strategy related to a product Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.