Senior Product Manager - Braze
San Francisco, CA
About the Job
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
We are seeking a Senior Product Manager with a high level of technical expertise to join Braze’s Currents team.
Braze’s platform generates billions of data points that customers use Currents to share with their ISVs (analytics platforms, CDPs, attribution providers, etc.) and cloud storage destinations (S3, Google Cloud Storage, Azure) for downstream use. The data Currents provides includes marketing journey interactions, message engagement, and behavioral and demographic information. Customers use these events to gain insights into the execution of their marketing strategies, the impact on customer engagement, and for training machine learning models.
As in-house specialists, Currents offers application-level infrastructure and guidance to other product teams utilizing Confluent Kafka. We engage with product teams across the company to ensure the data we deliver is as comprehensive and reflective of the product as possible, and collaborate closely with our Data Platforms team, who oversee cluster operations.
The ideal candidate for this role should have a strong understanding of complex data systems, be comfortable with large-scale data processing, and be able to work with technical teams to improve and innovate these systems. They should also need to understand how to use data to meet customer needs and drive product development. A deep understanding of the evolving data technology landscape and its impact on company behavior is also essential. Additionally, you will:
- Build and own the product roadmap for your product area and work closely with engineers and product designers to bring new products and features to life.
- Immerse yourself in understanding our customers, market trends, and the technology landscape.
- Understand customer needs for data and its timeliness, format and semantics
- Stay abreast of our evolving product offerings and work with teams to enhance our data transparency accordingly.
- Collaborate with User Experience Researchers to uplevel your knowledge and empathy for our customers and their use cases, and to help you identify future product opportunities
- Ensure the continued quality and stability of your product
- Refine our technology and processes to enable us to innovate more swiftly with minimal impact on our customers.
- Identify and prioritize new partners and integration types, and data flexibility features
As part of the Currents team, you'll have the autonomy to shape the future of our product. You'll be at the forefront of exploring new possibilities and making strategic decisions that could revolutionize the way we deliver data. This role offers an exciting opportunity to work on challenging projects that are at the cutting edge of our industry.
WHO YOU ARE
- 5+ years of Product Management experience.
- Familiarity with schema and/or API design, database performance characteristics, systems integration
- Professional software engineering experience strongly preferred
- Strong communication, collaboration, organization, and persuasion skills.
- A proactive, positive, can-do attitude. You drive projects to completion excellently, and are always looking for new ways that processes and products can be improved.
- Ability to work within a cross-functional team and balance multiple projects at once.
- Eagerness to learn and grow.
- Bonus Points:
- Experience at a B2B SaaS company
- Marketing industry experience or subject matter expertise
- Experience product managing APIs or Data Products
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $145,000 and $171,000/year with an expected On Target Earnings (OTE) between $195,000 and $230,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.
From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK’s 2024 Best Workplaces (Large), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.