Senior Product Manager - Kenect

About Us 

Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world.

About the role

 Kenect is seeking an experienced Senior Product Manager to lead and build our suite of digital experience products. You will be responsible for the strategy, roadmap, and execution for these core products, ensuring they meet customer needs and align with Kenect's vision. Working closely with  engineering, product design, marketing, sales, and customer success teams, you'll drive initiatives that strengthen our communication platform, improve user engagement, and fuel business growth for thousands of companies 

What You Will Be Doing 

• Define and own the product vision, strategy, and roadmap for digital experience products (campaign management, content creation, and other tools) to meet customer needs and company objectives. 
•  Collaborate with cross-functional teams to deliver end-to-end products and features, from ideation through launch and optimization. 
• Analyze market trends, customer feedback, adoption and usage patterns, and competitive insights to identify growth opportunities and prioritize features. 
• Drive product development by creating detailed requirements, managing backlogs, and partnering closely with engineering and design. 
• Monitor product performance, gather insights from data, and iterate on features to enhance user engagement and satisfaction. 
• Be accountable for product adoption and maximize P&L performance by monitoring key metrics and making data-driven decisions. 
• Serve as the internal and external expert for communication products, articulating product value to stakeholders and customers. 
• Maintain effective communication with stakeholders, including engineering, marketing, and senior leadership. 

Skills & Qualification  

• 5+ years of product management experience, preferably in SaaS or Martech products for digital marketing channels. 
• Proven track record of managing and delivering successful product lines with measurable impact. 
• Strong analytical skills with the ability to translate data into actionable insights. 
• Excellent communication, collaboration, and leadership skills. 
• Experience working in an agile development environment. 
• Bachelor's degree in a relevant field (e.g., Computer Science,  
• Business, Engineering); master's degree preferred 

Our Company Values We Hope You Showcase  

• Learn Fast, Go Fast  

• Above and Beyond  

• Be Optimistic  

• Team is Family  

• Be Direct  

What Kenect Offers!  

• Your birthday is a paid day off  

• Onsite gym  

• Breakroom full of snacks and drinks  

• Convenient location next to freeway entrance/exit  

Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.