Senior Product Manager (Neo Banking) at Uphold

The Web3 economy will redefine how financial value is managed and exchanged - with much of this activity shifting towards blockchain networks and digital assets.  Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets, serving as a Regulated Gateway to the Web3 economy.  With integrations with 27 blockchain networks and a robust trading engine connected to 30 underlying venues, the Uphold platform enables users to trade ‘Anything-to-Anything’ with competitive pricing and deep liquidity. 

To date, Uphold has facilitated over 120 million transactions worth $40 billion, serving 10 million customers across 150+ countries. 

Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone. 

The opportunity: 

Uphold is looking for a Lead Product Manager for the Neo Banking group to join our Product team. This is an incredibly exciting opportunity where you’ll get to help us deliver the best products possible within the Uphold ecosystem by making sure everyone understands the users’ needs, wants and must-haves and that these are translated into a marketable product. You will collaborate with the different teams in Uphold expanding the product-suite by constantly solving problems — adding and improving features. 

This PM leads the neo-banking group and oversees the development and management of products and services within our neo-banking offering, such as our Card program, alternative payment methods, and day-to-day financial features. Leads also Uphold’s geo-expansion strategy for the Consumer segment. This role involves leading a team of product managers that contribute directly to other Consumer groups, defining product vision and strategy, and ensuring the delivery of innovative and user-centric banking solutions. They also monitor market trends and competition to keep the neo-banking offerings competitive and aligned with business objectives. 

What you’ll be doing primarily: 

• Acting as the user-advocate during the whole product development life-cycle, subjecting early-stage designs to expert review, and offering suggestions from a user-centered perspective. 
• Providing input and feedback on issues relating to the products, contributing towards product strategy and vision. 
• Writing comprehensive documentation for the different products with specifications and user stories, assuring the readability and accessibility across all departments in the company. 
• Collaborating with leaders of multidisciplinary teams to execute on business objectives, defining how features will contribute to the roadmap. 
• Taking high-level product ideas from conceptualization to commercialization, working with relevant departments to establish timeframes, expectations, feasibility, and alignment. 
• Gathering and evaluating users’ feedback, ideas, and opinions. ● Continuously researching and learning about the users, market, competitors and similar products. 
• Executing in a fast-paced environment with ambiguity. 
• Other duties as required or assigned. 

Required qualifications: 

• Have at least 5 years of experience working in Product Management or proven experience in a similar consumer-focused field of work. 
• Very strong communication skills, written and spoken, with extremely high emotional intelligence. 
• Metrics-driven to identify the key success indicators for the different products. ● Extremely organized, detail-oriented, and flexible to work in a fast-paced environment with changing priorities. 
• Analytical skills to examine internal and external data. 
• Knowledge on how to conduct user interviews and gather feedback directly from customers. 
• Fluent written and oral English skills. 

Bonus if you have: 

• Experience working in fintech or finance-related topics. 

Importantly, if you’re loking for a senior role with us, you will have achieved many of the things above while also providing mentorship to others, and have engaged in public speaking opportunities. 

What we have to offer you: 

• An amazing work environment in a company that continues to grow, driven by extraordinary and passionate people that keep up innovating and challenging more each day. 
• An international team, in a cutting edge field, working on the most fascinating projects. 
• Growth and career opportunities, and the chance to be proactive and creative. ● A flexible and enthusiastic work environment that offers you snacks, a lot of coffee and other great benefits. 
• Open and transparent culture - we get together on a weekly basis to share updates, strategic plans, and engage with each other informally over food and drinks. 
• Interesting events that keep you connected with the team and celebrate our success. 

Be part of a great company that is revolutionizing the financial services. Apply now!