Senior Product Manager - Alleviate Financial Solutions

Calling all Product Visionaries!

Are you a seasoned Product Manager extraordinaire looking to join a dynamic team where innovation thrives, and creativity knows no bounds? As the mastermind behind our product orchestra, you'll be leading symphonies of success, turning wild ideas into tangible realities, and leading our team to victory in the ever-evolving landscape of technology and consumer needs.

What makes you the ideal fit for this role?

• Proven ability to take unstructured tasks and ambiguous asks, and create a successfully plan to solve the problem at-hand
• You have experience improving existing products and in taking concepts from "0 to 1"
• You are eager for opportunities to make a meaningful impact on the lives of consumers
• You thrive in dynamic and collaborative work environments that value growth, development, and innovation
• You are data-driven and seek to validate decisions with data from customers’ use of the product

Alleviate is one of the fastest growing companies in the Debt Relief space. Every day we help clients find solutions to their financial challenges. We are a vibrant and energetic organization of nearly 500 employees. Alleviate offers a fun, supportive culture with endless opportunities for growth. We are currently investing heavily in marketing and technology to ensure continued growth.  

Our Home: Alleviate has a 30,000 Sq foot headquarters based out of Irvine, CA. Our headquarters is located in the heart of Orange County’s booming business and finance district. Our state-of-the-art office has 2 designer living rooms, 2 cafes, a meditation room, fully equipped workstations, and a free fitness center. We offer catered lunches, on-site food trucks, in-office games, paid parking, quarterly parties & events, volunteer events, and much more! 

Our Culture: Why do our employees love working here? 

• Performance-based incentives

• We have a strong community of likeminded individuals, all working together toward the same goal - to become an industry leader!

• Consistent employee recognition and appreciation  

• Company-sponsored events and volunteer opportunities 

General Summary: 

As the Senior Product Manager, you will play a pivotal role in driving the strategy, development, and execution of Alleviate’s primary client-focused solutions and user interfaces. This role requires a strategic thinker with exceptional leadership skills, as we are building a new team and the majority of your co-workers will be new or yet to be hired. You will help set the culture, processes, and working style for a new scrum team and grow it into multiple teams.

Schedule: 8-hour shift, Monday to Friday, 8AM - 5PM

Location: In-Office, 3 days per week (Irvine, CA). Remote possibility for the ideal candidate with the occasional requirement to travel to our office.

Salary Range:  

• $160,000 - $190,000 depending on experience performance-based bonuses

Essential Duties:  

• Lead the development of the product strategy and roadmap in alignment with business objectives, market trends, and customer needs 

• Communicate consistently with key stakeholders and executive leadership 

• Spearhead efforts to continue development on the online account and online customer funnel initiatives for the organization 

• Conduct market research, competitive analysis, and gather customer feedback to identify opportunities for product innovation and enhancement 

• Help build a strong culture for a new scrum team and provide unified vision 

• Collaborate closely with cross-functional teams including engineering, design, marketing, sales, servicing, and legal to drive product development from concept to launch 

• Drive the end-to-end product development process, including ideation, feature definition, design, development, testing, and release 

• Establish key metrics and performance indicators to measure product success and drive continuous improvement 

• Execute successful launches of products and tracking of and reporting on success metrics post launch 

• Analyze product performance data, user feedback, and market trends to identify opportunities for optimization and feature enhancements 

• Collaborate with customer support teams to address customer feedback, resolve issues, and drive customer satisfaction 

• Provide leadership and mentorship to junior product team members, guiding them in best practices and fostering a culture of innovation and excellence 

• Lead by example, demonstrating a passion for product excellence, customer focus, and continuous learning 

Knowledge and Experience 

• Bachelor's degree in business, engineering, computer science, or a related field; MBA or advanced degree preferred 

• 5 years of experience in product management, with a proven track record of delivering successful products in the financial services industry, preferably in debt settlement or related fields 

• Experience working in a highly regulated field such as Fin-Tech, financial services, banking, or healthcare; experience operating with awareness of regulatory requirements and considerations 

Skills and Abilities:

• Strong analytical skills and experience using data-driven insights to inform product decisions and drive business results 

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels 

• Proven leadership experience, with the ability to inspire and motivate teams to deliver high-quality products on time and within budget 

• Entrepreneurial mindset with a passion for innovation and a drive to challenge the status quo 

• Proven experience building customer-facing online account platforms 

Alleviate Financial Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This position must pass a post-offer pre-employment criminal background check. 

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