Senior Product Manager (CLEAR Verified - Engine) at CLEAR (clearme.com)

In this role, you will be responsible for product management of CLEAR Verified (CV) Engine. The CV Engine powers the core functionality of the CLEAR Verified digital identity and is how our enterprise customers set-up and modify the right identity checks for their use case. Your focus will be defining a roadmap that balances 3 primary objectives: 1) best in class functionality, determining and driving towards the best identity tools for our target verticals (Consumer, Financial Services, Healthcare, Travel & Hospitality) 2) consolidating/simplifying our technology so that we can launch new partners in just a few days, and 3) stability and performance, ensuring that we are always able to perform whenever our partners need us. You will own critical decisions and weigh tradeoffs between partner feature requests, new functionality, and tech investments, always focusing on solving problems for partners and people.

What You Will Do:

• Define CLEAR’s product strategy and roadmap for the CV Engine, always working backwards from the customer. Drive outcomes that support both company and team level success metrics
• Build and manage multiple complex products from start to finish, owning the end-to-end product lifecycle from design to delivery. Drive a consistent end-user experience across direct user interfaces and API-based offerings.
• Represent CLEAR on external calls with partners to share roadmap and understand/prioritize partner feature requests
• Collaborate cross-functionally with Business Operations, Engineering, IT, Sales, Design, and Marketing in order to deliver against quarterly and annual roadmap initiatives
• Drive continuous improvement using qualitative and quantitative data to identify issues and ways to improve
• Deeply understand the evolving competitive landscape of digital identity, and understand where CLEAR is uniquely positioned to drive value for travelers

How You’ll Measure Success:

You will develop success metrics for your team. Your top goal is to drive core functionality. It is critical that the CV Engine power our partner and user experiences across a number of verticals and use cases. It’s also critical that we empower partners to self-serve whenever possible. Last, but not least, is partnering with engineering to build a platform that supports our ambitions using standard metrics such as partner time-to-live, API latency, SLA response times, and mean-time-to-detect (MTTD) bugs.

What You’re Great At:

• 4+ years of experience in product management
• Proven track record of delivering high-quality, innovative consumer experiences at scale
• Ability to create a multi-quarter strategy based on current market trends and existing partner needs
• Outstanding organizational, communication, interpersonal, relationship-building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment
• Entrepreneurial, strategic planner with proven ability to drive projects and strong analytical skills
• Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike

How You’ll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $170,000 - $200,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEARs mission is to create frictionless experiences where every day has that feeling. With more than 25+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. 

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.