Senior Product Manager - Smartcat

Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise. 

Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library. 

More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world.

Smartcat's vision is to realise a world where there is equal access to innovations and ideas. 

Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It's well-funded and capital efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term.

Mission

Smartcat develops a collaboration platform that brings together buyers of localization services (end customers) and suppliers (localization agencies and freelance linguists). You will play a critical role in the most exciting part of our journey from a post-Series B startup to a company exceeding $1b in GMV. We're results-oriented, and we don't take this lightly: you must be a person who has a strong appetite for success, wants to grow fast, and motivates others to grow with you.

You will work with several dedicated engineers, designers, BI analysts, QA engineers, marketing and sales specialists to ensure product adoption and growth. You will own the process of tracking usage data, defining product improvement hypotheses, planning the long-term roadmap and the day-to-day work, tracking the execution, and delivering results on time. You will have a unique opportunity to work on the verge of modern linguistic technologies and drive the whole language industry forward.

Your outcomes will be

• You will have a product roadmap defined for the next quarter for the technical areas of the product you're responsible for, and own this roadmap and delivery schedule further
• For each feature we ship and for each larger improvement track that spans multiple product areas, you will have a definition of key performance indicators and be accountable for their growth
• Together with the BI analyst, you will own dashboards to track your KPIs, as well as monitor other data sources and feedback channels, to inform your next steps and rapidly iterate to improve product performance
• Together with the designer, you will own a process of developing new features, conducting customer interviews and ensuring proper execution with the engineering teams

Requirements

• Outstanding achievement as a product manager for fintech, b2b SaaS, or marketplace platforms with a focus on product-led growth
• At least five years of experience working as a product manager or a product owner
• Ability to deeply understand the Smartcat product strategy and the platform's functionality. We are building a market network for the global language industry while engaging several sides of the marketplace and running several products combined in the all-in-one platform offering
• Fluent in English, written and spoken
• Exceptional communication skills in interacting with colleagues, customers, and partners
• Growth-oriented mindset
• Aggressive drive for growth and a high tolerance for uncertainty and risk
• Exceptional commitment to evidence- and data-informed decision-making
• Integrity, full commitment, and a strong sense of ownership
• Readiness to work in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through
• Openness to feedback and alternative opinions and ideas
• Comfortable working with remote teams across time zones
• Easy-going personality, high tolerance to cultural differences

Why joining Smartcat might be your best move so far

• Innovating the $50 Billion industry
  Smartcat's innovative business model taps into this $50B language translation industry with a platform allowing enterprise end users to stop using traditional outsourcing and enjoy easy-to-use AI-powered SaaS that delivers immediate high-quality results at a fraction of the cost.
• High-impact role enabling innovation and inclusion in organisations
  You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. 
• Fully remote team of high-performers
  We are a global team of 170+ enthusiastic people. We have been fully remote since 2020, with some locations populated with more "Smartcatters" than others, such as Boston, NYC, SF, the Bay Area, London, Lisbon, and Yerevan.  We strive to grow aggressively, but we also preserve our high performance, engagement, and open feedback culture. As diverse as we are, we love working and having fun together, and we're sure you'll love working with us too.
• Join the rocketship to scale-up 10x and beyond together
  We are looking for someone who will become a part of the team and play a critical role in the most exciting part of our journey from a post-Series B startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn't for the faint of heart. We are growing 150% YoY thanks to the strong product-market fit and the culture of high sense of urgency.   
• Celebrating diversity
  We welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. We are committed to diversity and inclusion & prohibit discrimination and harassment.